UnityUK
Find support materials about UnityUK
We are discontinuing UnityUK on 30 June 2024.
As of 30 June 2024, UnityUK will no longer be available. Current customers can learn about WorldShare ILL, the interlibrary loan service that allows you to search a broader network of libraries by connecting you to more than 10,000 libraries with collections you can view at a glance in WorldCat.
- UnityUK user guides
- Find user's manuals for UnityUK.
- Contributing data
- Learn about contributing data to UnityUK.
- Music, playset and language requests
- Learn best practices for managing music playset, and language requests in UnityUK.
- Regional offices and help desk
- Find information about the help desk and regional offices for UnityUK.
- Statistics
- Find statistics from UnityUK usage.
- Mailing list
- Find information about how to sign up for, send and use commands in the UnityUK listserv.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- An email responder has marked an item as shipped by accident
- An ILL responder has marked an item as shipped but the user no longer requires the item
- Can I have multiple delivery addresses to choose from when requesting items from the British Library on UnityUK?
- Can I include a world wide search in a UnityUK request?
- Can my holdings be removed from Unity UK?
- Featured UnityUK Troubleshooting articles
- How can I find out my UnityUK password?
- How do I change my library's music, play set and language requests details in the UnityUK Help Pages?
- How do I change my region's contact details on the UnityUK Help Pages?
- How do I update my Local Holidays?
- How do I update my UnityUK mailing list details?
- How do receive an an item when the request status is not supplied?
- I get an error when trying to retrieve my IFM Report
- I have a query about my invoice. Who do I contact?
- My message to the UnityUK mailing list cannot be sent as it 'exceeds the maximum message size of 16,000 lines'. How do I fix this?
- Our finance department cannot process UnityUK invoices with both credit and debit lines. Could these be separated into 2 documents?
- Our local IP address has changed, will this affect our access for UnityUK?
- We are moving to new premises, how do we change our address and when?
- What is our UnityUK symbol?
- When we receive a request on UnityUK, has that request gone out to other possible suppliers as well, or just us?
- When will requests entered by my library users appear in UnityUK?
- Which version of UnityUK are we currently using?
- Why are some locations listed in the catalogue as 'Not an ILL participant'?
- Why has OCLC sent me a copy of a BLDSS ARTEmail Replies Intray?