Why am I getting the error message "The Constant Data Record Name can only contain letters and numbers" when I try to update Borrower Data for WorldShare ILL?
Symptom
- Error message "The Constant Data Record Name can only contain letters and numbers" appears when trying to update Constant Data Record Name in Service Configuration > WorldShare ILL > Borrower Data
Applies to
- WorldShare Interlibrary Loan
Resolution
If you get this error, check for these possibilities:
- Remove any non-alphabetic or non-numeric characters from the record name
- Do not include spaces if the record name contains more than one word
- Ensure that no Lender or Borrower constant data records match in title