What do I do In WorldShare ILL if I marked an item as shipped accidentally?
Symptom
- You marked an item as shipped in WorldShare ILL, but you find out that you do not have it.
Applies to
- WorldShare ILL
- Tipasa
Resolution
You need to contact the borrowing library directly to let the library know you accidentally marked the item as shipped. You will need to work with the library if you billed them for the item on how you will offset the bill. In WorldShare ILL, you cannot undo a shipped item. The borrowing library will have to create a new borrowing request in order to obtain the item from a different lender.