Why was an ILL request not deflected when we have the LHR field 008 set to not lend?
Applies to
- WorldShare Interlibrary Loan
- Tipasa
Answer
The borrowing library likely did not provide an OCLC number on the request. Our system uses the OCN to match onto an LHR. Without the OCN, the system couldn't make a match to the LHR to deflect the request.
Additional information
How do you make a certain location non circulating for ILL?
Why are ILL requests being autodeflected when we have holdings?