Featured WorldShare Interlibrary Loan Troubleshooting articles
- Last updated
- Save as PDF
The translation on this website may be generated by machine translation. The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English here.
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Interlibrary Loan.
Most viewed articles
- How do I create an eBook ILL request?
- A request has a status of “Submitted,” what does that mean?
- Where can I find an overview of all IFM transactions?
- Why am I getting a "Request Status contains invalid data for the request" error in WorldShare ILL?
- Is it possible to borrow or lend eBooks and eAudiobooks through WorldShare ILL?
- How to configure IFM for replacement cost billing for lost items
- How do I get IFLA vouchers?
- How do I update the email address and contact name for WorldShare ILL?
- Why am I getting an error message about invalid symbols when I try to submit a request?
- Can my ILS integrate with WorldShare ILL or Tipasa?
- How do I print a return label?
- What are all the reasons for no in the "Resource Sharing Lender Reasons for No Report"?
- What do the different types of 'reasons for no' in the request history mean?
- Is there a way in WorldShare to refund an institution for a closed request?
- How can I update the copyright compliance to CONTU Guidelines (CCG) or Compliance Copyright Law (CCL)?
Recently created articles
- I overcharged a library for a request and I need to adjust the amount ( created Wed Dec 11, 2024 )
- I can't sign in to the Policies Directory even with correct credentials ( created Wed Oct 16, 2024 )
- What is the In-Group Detail Report? ( created Fri Sep 20, 2024 )
- Why am I seeing the error message "The server response could not be understood" in WorldShare Interlibrary Loan? ( created Wed Sep 18, 2024 )
- I accidentally sent a conditional for a request I cannot fulfill. How can I let the borrowing library know it is not available? ( created Tue Sep 10, 2024 )
- What happens if I click "Yes" on a lending request where the IFM max cost is lower than what we charge? ( created Thu Aug 08, 2024 )
- Can I set temporary ILL item to automatically check-in upon return in WorldShare? ( created Tue Jul 30, 2024 )
- Why do I receive an error when creating a new automation? ( created Mon Jul 15, 2024 )
- ILL Error: "An error occurred processing the request. Unauthorized exception" ( created Mon Jul 15, 2024 )
- How to create a report of titles most requested by patrons via interlibrary loan ( created Thu Jun 06, 2024 )
- I appear as a Supplier on a title when my Policies Directory Supplier setting is turned off ( created Wed May 08, 2024 )
- My deflection policy based on e-license terms is letting through requests for items we want to deflect. ( created Wed May 01, 2024 )
- Why do my ILL requests keep defaulting to the service type of Loan ( created Mon Apr 22, 2024 )
- Error sending message Could not connect to SMTP host error ( created Tue Apr 16, 2024 )
- I receive the error, "Your institution is not authorized to request from ISO 18626 Implementation Group member(s)" when submitting a request in WorldShare ILL ( created Tue Apr 02, 2024 )
Recently updated articles
- I overcharged a library for a request and I need to adjust the amount ( updated Wed Dec 11, 2024 )
- How can we define our Article Exchange in Policies Directory ( updated Tue Dec 03, 2024 )
- Why am I getting the error message, "An error has occurred loading the Custom Holdings Paths. Please try again later."? ( updated Fri Nov 22, 2024 )
- Article Exchange Error: "Failed to load PDF document" ( updated Fri Nov 22, 2024 )
- Which parts of the Policies Directory have actual system impact? ( updated Tue Nov 19, 2024 )
- Deflect ILL lending requests using local holdings records ( updated Tue Nov 19, 2024 )
- Is it possible to block ILL requests by shelving location? ( updated Tue Nov 19, 2024 )
- I can't sign in to the Policies Directory even with correct credentials ( updated Mon Nov 18, 2024 )
- Why am I getting a "Request Status contains invalid data for the request" error in WorldShare ILL? ( updated Mon Nov 18, 2024 )
- What is the In-Group Detail Report? ( updated Fri Oct 11, 2024 )
- How do I find and delete barcodes created for temporary items? ( updated Wed Oct 09, 2024 )
- Why are we getting a "Try again. Errors occurred submitting form." error when using the WorldShare ILL OpenURL? ( updated Wed Oct 09, 2024 )
- How do I obtain OCLC ILL authorization credentials? ( updated Tue Oct 08, 2024 )
- How do I change the currency in my request? ( updated Tue Oct 08, 2024 )
- How do I update the email address and contact name for WorldShare ILL? ( updated Fri Oct 04, 2024 )