Featured WorldShare Interlibrary Loan Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Interlibrary Loan.
Most viewed articles
- How do I create an eBook ILL request?
- A request has a status of “Submitted,” what does that mean?
- Where can I find an overview of all IFM transactions?
- How do I get IFLA vouchers?
- Why am I getting a "Request Status contains invalid data for the request" error in WorldShare ILL?
- How do I update the email address and contact name for WorldShare ILL?
- Why am I getting an error message about invalid symbols when I try to submit a request?
- Is it possible to borrow or lend eBooks and eAudiobooks through WorldShare ILL?
- Can my ILS integrate with WorldShare ILL or Tipasa?
- What are all the reasons for no in the "Resource Sharing Lender Reasons for No Report"?
- How do I print a return label?
- What do the different types of 'reasons for no' in the request history mean?
- How to configure IFM for replacement cost billing for lost items
- Is there an OpenURL request form that would allow our patrons to place WorldShare ILL requests from our local system?
- How can I update the copyright compliance to CONTU Guidelines (CCG) or Compliance Copyright Law (CCL)?
Recently created articles
- Why do my ILL requests keep defaulting to the service type of Loan ( created Mon Apr 22, 2024 )
- Error sending message Could not connect to SMTP host error ( created Tue Apr 16, 2024 )
- I receive the error, "Your institution is not authorized to request from ISO 18626 Implementation Group member(s)" when submitting a request in WorldShare ILL ( created Tue Apr 02, 2024 )
- Why are ILL requests coming through without an OCN? ( created Fri Mar 08, 2024 )
- Error in ILL Some information is incorrect, please review and try again. Please clear copyright by selecting a previously borrowed title... ( created Thu Feb 29, 2024 )
- Why is the ILL Shipped Date one day behind the Received or Requested Date? ( created Fri Feb 16, 2024 )
- Will setting a maximum renewal count block libraries from requesting renewals or will they still be able to ask? ( created Mon Nov 20, 2023 )
- The "Route Request to Review" line keeps reappearing on my borrowing automation after I delete it and save the automation. ( created Fri Nov 17, 2023 )
- Is there a maximum amount for Interlibrary Fee Management transactions? ( created Wed Oct 18, 2023 )
- Why are my off-system requests going to Unfilled so quickly? ( created Fri Sep 29, 2023 )
- How do I contact a library about an interlibrary loan request? ( created Mon Sep 25, 2023 )
- Why was an ILL request not deflected when we have the LHR field 008 set to not lend? ( created Mon Sep 25, 2023 )
- How do I create an electronic delivery method in the ILL Policies Directory? ( created Fri Sep 08, 2023 )
- Alma/Rapido WorldShare integration 400 error ( created Thu Aug 24, 2023 )
- Why is the Time to Respond column showing less time than our Days to Repond policy? ( created Mon Aug 07, 2023 )
Recently updated articles
- What do I do when I accidentally closed a request when the Borrowing library still has the book? ( updated Mon Apr 22, 2024 )
- Why do my ILL requests keep defaulting to the service type of Loan ( updated Mon Apr 22, 2024 )
- Error sending message Could not connect to SMTP host error ( updated Tue Apr 16, 2024 )
- Why did my lending request disappear? ( updated Thu Apr 11, 2024 )
- Alma/Rapido WorldShare integration 400 error ( updated Mon Apr 08, 2024 )
- ISO ILL requests getting a 406 error message ( updated Mon Apr 08, 2024 )
- I receive the error, "Your institution is not authorized to request from ISO 18626 Implementation Group member(s)" when submitting a request in WorldShare ILL ( updated Tue Apr 02, 2024 )
- Why are ILL requests coming through without an OCN? ( updated Mon Mar 25, 2024 )
- How do I stop my library from getting International Requests? ( updated Mon Mar 25, 2024 )
- How do I create an electronic delivery method in the ILL Policies Directory? ( updated Tue Mar 19, 2024 )
- Why is the ILL Shipped Date one day behind the Received or Requested Date? ( updated Wed Mar 13, 2024 )
- Why am I getting the error message "The Constant Data Record Name can only contain letters and numbers" when I try to update Borrower Data for WorldShare ILL? ( updated Mon Mar 11, 2024 )
- How to configure IFM for replacement cost billing for lost items ( updated Tue Mar 05, 2024 )
- Why is the line for the Borrower Activity Overview Report missing in my ILL statistics? ( updated Fri Mar 01, 2024 )
- How do I set up Usage Statistic Reports to be emailed to me? ( updated Fri Mar 01, 2024 )