Featured WorldShare Interlibrary Loan Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Interlibrary Loan.
Most viewed articles
- How do I create an eBook ILL request?
- A request has a status of “Submitted,” what does that mean?
- Where can I find an overview of all IFM transactions?
- How do I get IFLA vouchers?
- How do I update the email address and contact name for WorldShare ILL?
- Why am I getting a "Request Status contains invalid data for the request" error in WorldShare ILL?
- Why am I getting an error message about invalid symbols when I try to submit a request?
- Is it possible to borrow or lend eBooks and eAudiobooks through WorldShare ILL?
- Can my ILS integrate with WorldShare ILL or Tipasa?
- What do the different types of 'reasons for no' in the request history mean?
- What are all the reasons for no in the "Resource Sharing Lender Reasons for No Report"?
- How do I print a return label?
- How to configure IFM for replacement cost billing for lost items
- Is there an OpenURL request form that would allow our patrons to place WorldShare ILL requests from our local system?
- How can I update the copyright compliance to CONTU Guidelines (CCG) or Compliance Copyright Law (CCL)?
Recently created articles
- Will setting a maximum renewal count block libraries from requesting renewals or will they still be able to ask? ( created Mon Nov 20, 2023 )
- The "Route Request to Review" line keeps reappearing on my borrowing automation after I delete it and save the automation. ( created Fri Nov 17, 2023 )
- Is there a maximum amount for Interlibrary Fee Management transactions? ( created Wed Oct 18, 2023 )
- Why are my off-system requests going to Unfilled so quickly? ( created Fri Sep 29, 2023 )
- How do I contact a library about an interlibrary loan request? ( created Mon Sep 25, 2023 )
- Why was an ILL request not deflected when we have the LHR field 008 set to not lend? ( created Mon Sep 25, 2023 )
- How do I create an electronic delivery method in the ILL Policies Directory? ( created Fri Sep 08, 2023 )
- Alma/Rapido WorldShare integration 400 error ( created Thu Aug 24, 2023 )
- Why is the Time to Respond column showing less time than our Days to Repond policy? ( created Mon Aug 07, 2023 )
- If the Need Before date passes on a request, what happens if there are remaining suppliers in the lender string? ( created Mon Aug 07, 2023 )
- Why are all my requests going to the New for Review queue when I have ARM set up? ( created Tue Aug 01, 2023 )
- Why are we unable to use the IFM? ( created Fri Jun 16, 2023 )
- I accidentally clicked "received" on an Article Exchange request before I retrieved the URL and password. How can I find the request again? ( created Tue Jun 06, 2023 )
- Does the WorldShare ILL Request Form pull in patron data? ( created Tue May 16, 2023 )
- In the Discovery Request form, can patrons change the format of the item they are requesting? ( created Fri May 12, 2023 )
Recently updated articles
- How do I prevent a request from being sent to additional lenders in lender string after one lender accepts? ( updated Thu Nov 30, 2023 )
- How do I update the default borrowing library information? ( updated Thu Nov 30, 2023 )
- How do I update the default lending library information? ( updated Thu Nov 30, 2023 )
- How do I request a Book Chapter? ( updated Thu Nov 30, 2023 )
- How can I update the copyright compliance to CONTU Guidelines (CCG) or Compliance Copyright Law (CCL)? ( updated Thu Nov 30, 2023 )
- I see only a blank screen when I login to WorldShare. ( updated Wed Nov 29, 2023 )
- Will setting a maximum renewal count block libraries from requesting renewals or will they still be able to ask? ( updated Mon Nov 20, 2023 )
- The "Route Request to Review" line keeps reappearing on my borrowing automation after I delete it and save the automation. ( updated Fri Nov 17, 2023 )
- What is the policy for interlibrary loan overdue fines? ( updated Thu Nov 16, 2023 )
- Why are we getting a "Try again. Errors occurred submitting form." error when using the WorldShare ILL OpenURL? ( updated Wed Nov 15, 2023 )
- Is it possible to borrow or lend eBooks and eAudiobooks through WorldShare ILL? ( updated Wed Nov 08, 2023 )
- How to configure IFM for replacement cost billing for lost items ( updated Tue Nov 07, 2023 )
- Some information is incorrect error appears when sending an ILL request ( updated Tue Nov 07, 2023 )
- How do I stop my library from getting International Requests? ( updated Thu Nov 02, 2023 )
- When searching in Interlibrary Loan, where does the holdings column information come from? Can I add a custom note? ( updated Thu Nov 02, 2023 )