Why is an ILL request displaying without information?
Symptom
- Opening a request loads a mostly blank page with little to no information about the actual request. All other requests and pages in WorldShare ILL/Tipasa are loading as expected.
Applies to
- Tipasa
- WorldShare ILL
Resolution
1. Try to replicate the issue on another device
2. If you're able to replicate the issue on another device, have the patron resubmit the ILL request.