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Some information is incorrect error appears when sending an ILL request

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Symptom

  • You get the error "Some information is incorrect, please review and try again. illRequest,resource language : Failed to convert property value of type java.lang.String to required type org.oclc.nd.core.service.api.request.enumeration.Language for property illRequest.resource.language; nested exception is java.lang.IllegalStateException: Cannot Convert value of type java.lang.String to required org.oclc.nd.core.service.api.request.enumeration.Language for property language : no matchin editors or conversion strategy found." error when submitting an ILL request. 

Applies to
  • WorldShare ILL
  • Tipasa
Resolution

Change the request's Language field from "Any" to a language and resave the request. If problems persist, contact OCLC Support with the error message, the request ID, your name and library symbol. 

 

Page ID
43133