OCLC counts standard working days (Monday-Friday) as system days/working days. OCLC does not count Saturdays and Sundays as system days/working days.
See Categories and queues for descriptions and available actions for the queues in WorldShare Interlibrary Loan.
|Type of request||Aging days|
Note: Lending requests will expire after reaching the Need Before date or after 30 working days, whichever event occurs first.
Any problem status:
|760 calendar days|
|From Returned to Complete?||
Note: Lending requests that are marked Returned by the borrower will stay in transit for 30 days. If the lender does not mark the request as Not Returned or Checked-in/Complete, the request moves to the Returned/Complete? queue.
|From Received to Overdue (only applicable to Loans)||14 days after Due Date|
|From In Transit to Received? (Copy)||7|
|From In Transit to Received? (Loan)||14|
|From On Order to Received?||21|
Sending a Conditional response resets the clock and gives the requesting library four days to respond.
|Standard request: update to Yes, No or Conditional||
Number of days specified in Days To Respond
WorldShare Interlibrary Loan will not age a request to the next lender until the current lender’s Days To Respond have passed. If you don't act on a request in that time, the system will automatically send it on to the next library in the string or, if there aren't other libraries, it will become an Unfilled request.
|Requests processed on weekends (non-referral days)||Next working day/system day|
|Requests processed on holidays (non-referral days)||
Next working day/system day
OCLC does not count the following holidays for aging requests: