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OCLC Support

Lending Requests

Your requests appear in the left navigation menu and under Quick Links on the Home screen.  The major queues are listed first, followed by minor queues for easier organization.  Click a queue to see all requests in that queue. See the Categories and Queues table for a detailed description of each queue.

 Note: Queues with no current requests will not appear in the list.

  • Complete requests
    Learn how to complete a lending request in WorldShare Interlibrary Loan.
  • Deflections
    Learn how to deflect requests from knowledge base collections and deflect requests for all electronic items in WorldShare Interlibrary Loan.
  • Edit lending requests
    Learn how to edit fields on a lending request in WorldShare Interlibrary Loan.
  • Email a copy of a request
    Learn about sending a formatted email of the request details to any email address.
  • Respond to requests
    Learn how to respond Yes, No, or conditionally to a lending request and find information about responding to a renewal request and recalling an item in WorldShare Interlibrary Loan.
  • Search for requests
    Find information about how to search active and closed lending requests in WorldShare Interlibrary Loan.