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OCLC Support

Contact OCLC Support in your region

OCLC support regions

 

Region Location Contact information
Asia Pacific OCLC Asia Pacific
6565 Kilgour Place
Dublin, Ohio 43017
US
O: +1-614-764-6009
 

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Australia and New Zealand
 
Support availability
Support is available between the hours of 09:00 and 17:00 in your local time zone for members supported by the OCLC ANZ office.
OCLC Support—Australia and New Zealand
Level 8, 310 King Street
Melbourne 3000, Victoria
AU
 
T: 1300 260 795 (local call within Australia)
O: +61 (0) 3 9929 0800
 

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Austria, Germany, and Switzerland
 
Support availability
Support is available between the hours of 08:30 and 17:00 (Central Europe Time).

Extended support hours are available for BIBLIOTHECA between 08:00 and 18:00 (Central Europe Time).
BIBLIOTHECA O: +49-(0)6324-9612-5100
 

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All other OCLC products
Austria and Germany
O: +49-(0)1805-468 747
(0,14 €/Min. aus dem Festnetz, Mobilfunk max. 0,42 €/Min. Die Preise gelten für Anrufe aus Deutschland)
 

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All other OCLC products
Switzerland

OCLC AG, Switzerland
Münchensteinerstrasse 220
Basel, 4053 
CH
O: +41-(0)61-378 80 70
 

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Benelux
 
Support availability
Support is available between the hours of 08:30 and 17:00 (Central Europe Time).
Eelde O: +31 (0) 50 80 80 500
 

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Leiden O: +31-(0)71-524 66 00
 

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Canada OCLC Canada
9955 rue Châteauneuf, bureau 135
Brossard J4Z 3V5
Québec
CA
T: 1-888-658-6583 (toll free in Canada)
O: +1-450-656-8955
 

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OCLC Relais
215-1690 Woodward Drive
Ottawa, ON
K2C 3R8
CA
 
Support availability
Support is available between the hours of 08:30 and 17:00 (GMT-4 - Eastern Daylight Time).
T: 1-226-242-0356
O: +1-613-226-5571
 

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China OCLC Asia Pacific, Bejing
Rm.705A, Block AB, Dongsheng Plaza
No. 8, Zhongguancun East Rd
Haidian District
Beijing
CN
O: +86-10-82607931, 82607932, 82607538
 

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France
 
Support availability
Support is available between the hours of 08:30 and 17:00 (Central Europe Time).
OCLC Support—France
Postbus 876
2300 AW Leiden
NL
O: +31-(0)71-524 66 00
 

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Italy OCLC Support—Italy
Viale dei Mille, 164
50131
Firenze
Italy
O: +39-055-5001357
 

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Latin America and the Caribbean   For support in Spanish call +1-800-848-5800 and select Option 9.

O: +1-614-793-8682
 

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Spain
 
Support availability
Support is available between the hours of 09:00 and 17:30 (Central European Time).
OCLC Support—Spain
Gran Via de les Corts Catalanes 575, 1r 1a
08011, Barcelona
ES
 
O: +34 931 126 538
 

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Taiwan OCLC Asia Pacific, Taipei
2F-2., No. 56, Sec. 2, Dunhua S. Rd.,
Da’an Dist., Taipei City 10683,
TW (R.O.C.)
O: +886-2-27016052
 

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UK and Ireland
 
Support availability
Support is available between the hours of 09:00 and 17:30 (UK Time) with the exception of English Bank Holidays.
OCLC Support—UK and Ireland
City Gate
8 St. Mary's Gate
Sheffield S1 4LW
GB
T: 0845 267 7502 (local rate)
O: +44 (0)114 267 7502
 

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United States OCLC Support—United States
6565 Kilgour Place
Dublin, Ohio 43017
US
T: 1-800-848-5800 (toll free in USA and Canada)
O: +1-614-793-8682
 

Send an email
 

Submit/View requests

Kansas City (VDX)
 
Support availability
Support is available between the hours of 08:00 and 19:00 (GMT-6 - Central Time Zone).
T: 1-800-848-5800 
 

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