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Contact OCLC Support in your region

Contact OCLC Support in your region

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OCLC support regions

Region	Location	Contact information
Asia Pacific	OCLC Asia Pacific 6565 Kilgour Place Dublin, Ohio 43017 US	Send an email Submit/View requests
Australia and New Zealand Support availability Support is available between the hours of 09:00 and 17:00 in your local time zone for members supported by the OCLC ANZ office.	OCLC Support—Australia and New Zealand Suite 2, Level 12 385 Bourke Street Melbourne 3000 VIC Australia	T: 1300 260 795 (local call within Australia) O: +61 (03) 9929 0800 Send an email Submit/View requests
Austria, Germany, and Switzerland Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time). Extended support hours are available for BIBLIOTHECA between 08:00 and 18:00 (Central Europe Time).	Germany, Austria	O: +49 (0)6324-838-9110 Send an email Submit/View requests
	Switzerland	O: +41 (0) 842 625 242 (BIBLIOTHECA) O: +41 (0)61 378 80 75 (All other OCLC products) Send an email Submit/View requests
Benelux Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time).	Eelde	O: +31 (0) 50 80 80 500 (Wise) Send an email Submit/View requests
	Leiden	O: +31-(0)71-524 66 00 Send an email Submit/View requests
Canada	OCLC Canada 9955 rue Châteauneuf, bureau 135 Brossard J4Z 3V5 Québec CA	T: 1-888-658-6583 (toll free in Canada) O: +1-450-656-8955 Send an email Submit/View requests
Canada	OCLC Relais 215-1690 Woodward Drive Ottawa, ON K2C 3R8 CA Support availability Support is available between the hours of 08:30 and 17:00 (GMT-4 - Eastern Daylight Time).	T: 1-226-242-0356 O: +1-613-226-5571 Send an email Submit/View requests
China	OCLC Asia Pacific, Bejing Rm.705A, Block AB, Dongsheng Plaza No. 8, Zhongguancun East Rd Haidian District Beijing CN	O: +86-10-82607931, 82607932, 82607538 Send an email
France Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time).	OCLC Support—France Postbus 876 2300 AW Leiden NL	O: +31-(0)71-524 66 00 Send an email Submit/View requests
Italy	OCLC Support—Italy Viale dei Mille, 164 50131 Firenze Italy	O: +39-055-5001357 Send an email Submit/View requests
Latin America and the Caribbean		For assistance in Spanish, call for free from Google Chat or Skype at + 1-800-848-5800 and select option 2. Or, dial direct with international call cost at + 1-614-793-8682. Send an email Submit/View requests
Spain Support availability Support is available between the hours of 09:00 and 17:30 (Central European Time).	OCLC Support—Spain Gran Via de les Corts Catalanes 575, 1r 1a 08011, Barcelona ES	O: +34 (0) 627 469 988 Send an email Submit/View requests
Taiwan	OCLC Asia Pacific, Taipei 2F-2., No. 56, Sec. 2, Dunhua S. Rd., Da’an Dist., Taipei City 10683, TW (R.O.C.)	O: +886-2-27016052 Send an email
UK and Ireland Support availability Support is available between the hours of 09:00 and 17:30 (UK Time) with the exception of English Bank Holidays.	OCLC Support—UK and Ireland City Gate 8 St. Mary's Gate Sheffield S1 4LW GB	T: 0845 267 7502 (local rate) O: +44 (0)114 267 7502 Send an email Submit/View requests
United States Support availability Support is available between the hours of 8:00 and 19:00 (Eastern Standard Time).	OCLC Support—United States 6565 Kilgour Place Dublin, Ohio 43017 US	T: 1-800-848-5800 (toll free in USA and Canada) O: +1-614-793-8682 Send an email Submit/View requests

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