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Contact OCLC Support in your region

Contact OCLC Support in your region

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OCLC support regions

Region	Location	Contact information
Asia Pacific	OCLC Asia Pacific 6565 Kilgour Place Dublin, Ohio 43017 US	Submit or view support requests E: support-apac@oclc.org
Australia and New Zealand Support availability Support is available between the hours of 09:00 and 17:00 in your local time zone for members supported by the OCLC ANZ office.	OCLC Support—Australia and New Zealand Suite 2, Level 12 385 Bourke Street Melbourne 3000 VIC Australia	Submit or view support requests E: support-anz@oclc.org T: 1300 260 795 (local call within Australia) O: +61 (03) 9929 0800
Austria, Germany, and Switzerland Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time). Extended support hours are available for BIBLIOTHECA between 08:00 and 18:00 (Central Europe Time).	Germany, Austria	Submit or view support requests E: support-de@oclc.org O: +49 (0)6324-838-9110
	Switzerland	Submit or view support requests E: support-ch@oclc.org O: +41 (0) 842 625 242 (BIBLIOTHECA) O: +41 (0)61 378 80 75 (All other OCLC products)
Benelux Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time).	Eelde	Submit or view support requests E: support-nl@oclc.org O: +31 (0) 50 80 80 500 (Wise)
	Leiden	Submit or view support requests E: support-nl@oclc.org O: +31-(0)71-524 66 00
Canada	OCLC Canada 9955 rue Châteauneuf, bureau 135 Brossard J4Z 3V5 Québec CA	Submit or view support requests E: supportcanada@oclc.org T: 1-888-658-6583 (toll free in Canada) O: +1-450-656-8955
Canada	OCLC Relais 215-1690 Woodward Drive Ottawa, ON K2C 3R8 CA Support availability Support is available between the hours of 08:30 and 17:00 (GMT-4 - Eastern Daylight Time).	Submit or view support requests E: ottawa@oclc.zendesk.com T: 1-226-242-0356 O: +1-613-226-5571
China	OCLC Asia Pacific, Bejing Rm.705A, Block AB, Dongsheng Plaza No. 8, Zhongguancun East Rd Haidian District Beijing CN	E: china@oclc.org O: +86-10-82607931, 82607932, 82607538
France Support availability Support is available between the hours of 08:30 and 17:00 (Central Europe Time).	OCLC Support—France Postbus 876 2300 AW Leiden NL	Submit or view support requests E: support-nl@oclc.org O: +31-(0)71-524 66 00
Italy	OCLC Support—Italy Viale dei Mille, 164 50131 Firenze Italy	Submit or view support requests E: support-it@oclc.org O: +39-055-5001357
Latin America and the Caribbean		Submit or view support requests E: soporte@oclc.org For assistance in Spanish, call for free from Google Chat or Skype at + 1-800-848-5800 and select option 2. Or, dial direct with international call cost at + 1-614-793-8682.
Spain Support availability Support is available between the hours of 09:00 and 17:30 (Central European Time).	OCLC Support—Spain Gran Via de les Corts Catalanes 575, 1r 1a 08011, Barcelona ES	Submit or view support requests E: support-es@oclc.org O: +34 (0) 627 469 988
Taiwan	OCLC Asia Pacific, Taipei 2F-2., No. 56, Sec. 2, Dunhua S. Rd., Da’an Dist., Taipei City 10683, TW (R.O.C.)	E: support-taipei@oclc.org O: +886-2-7744-7215
UK and Ireland Support availability Support is available between the hours of 09:00 and 17:30 (UK Time) with the exception of English Bank Holidays.	OCLC Support—UK and Ireland City Gate 8 St. Mary's Gate Sheffield S1 4LW UK	Submit or view support requests E: support-uk@oclc.org T: 0845 267 7502 (local rate) O: +44 (0)114 267 7502
United States Support availability Support is available between the hours of 8:00 and 19:00 (Eastern Standard Time).	OCLC Support—United States 6565 Kilgour Place Dublin, Ohio 43017 US	Submit or view support requests E: support@oclc.org T: 1-800-848-5800 (toll free in USA and Canada) O: +1-614-793-8682
Don't see your country or region listed?		Submit or view support requests E: support@oclc.org

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