- A user has marked a Book request as a Copy when it should have been a Loan.
- WorldShare ILL
The Borrower should notify the lender and discuss options to handle the request in the system and follow these steps:
- The Borrower can send a new request for that same book to the Lender with a note saying it is a duplicate request.
- The Lender can enter the appropriate Due Date and say Yes, but not actually ship the item.
- The Borrower will then return the item under the new request ID number.