CONTENTdm
Build, preserve, and showcase your unique digital collections with CONTENTdm.
Connect with fellow CONTENTdm users in the OCLC Community Center. If you do not yet have an OCLC Services account for CONTENTdm Community Center access, please request one now. After you submit the web form, you will receive your new account within 4-5 business days.
- Project Client
- Discover The Project Client, a Windows-based, digital collection builder where data and digital items can be prepared in large batches.
- CONTENTdm Administration
- Learn how to use CONTENTdm Administration to administer the server, the collection, and the items.
- Website Configuration Tool
- CONTENTdm provides you with the Website Configuration Tool for branding and tailoring the appearance and behavior of key elements of your CONTENTdm Website and collections.
- Advanced website customization
- CONTENTdm offers you several upload dialogs to add your own HTML, CSS or JS files to modify the CONTENTdm website user interface and create your own advanced interface customizations.
- Compound objects
- Compound objects are two or more files bound together with an XML structure.
- Site management
- Find information for configuring your CONTENTdm domain.
- CONTENTdm Catcher
- CONTENTdm Catcher is a Web service that supports batch requests to edit existing metadata fields, delete records, or add metadata-only records.
- CONTENTdm preservation archive
- Get started with the CONTENTdm preservation archive.
- Create Custom Queries and Results (CQR)
- Find information about Custom Queries and Results (CQR) in CONTENTdm.
- CONTENTdm release notes and known issues
- Find CONTENTdm release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- CONTENTdm training
- Find training on CONTENTdm.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- "File Not Found" error when ingesting compound object into Project Client
- 403 Forbidden error when using Catcher
- 404 error retrieving IIIF manifest for collection-level CONTENTdm Compound Objects
- 500 Internal Server Error in CONTENTdm Administration
- An error occurred performing OCR. The likely cause of this error is that incompatible languages were specified for the OCR engine
- An ingested PDF does not have transcript metadata even though the collection has a Full Text Search metadata field.
- Approvals error out with message about item limit, but you've already upgraded your license
- Approved items but they are not appearing on CONTENTdm website
- Attempted to read or write protected memory error
- Attempting to add OCR license in Project Client but receiving a pathway error
- A connection with the server could not be established activating OCR
- A semicolon between my field metadata is not separating the terms
- A volume uploaded to CONTENTdm preservation archive has not been accessioned.
- Blank upload screen in the Website Configuration tool
- Browser message displays Bad Request
- Can't see image in CONTENTdm item's expanded view
- Can an Excel file be added as an item to a CONTENTdm collection?
- Can Bootstrap be used in the Website Config Tool custom text box?
- Can collections be sorted by administrative metadata fields?
- Can CONTENTdm use Let's Encrypt for an SSL Certificate?
- Can facet names be changed on the CONTENTdm website?
- Can facet terms be reordered on a CONTENTdm website?
- Can I change default Project locations in the Project Client?
- Can I customize my CONTENTdm website to match the look and feel of our existing public website?
- Can I move items from one collection to another?
- Can Project Client change multiple thumbnails to a CONTENTdm collection?
- Can the GUI text window in the Website Config Tool Landing pages tab be used to add HTML?
- Can you Delete the search bars for individual collections?
- Collection contains reserved words error
- Collection not listed when creating a new project
- Compound objects in the approval queue are stuck because of missing title fields
- CONTENTdm display does not allow you to browse over 10k items
- CONTENTdm Error 202 attempting to access object
- CONTENTdm password reset
- CONTENTdm Project Client 7 install details
- CONTENTdm Project Client returns the error "not enough quota is available" when creating a project.
- CONTENTdm Video Best Practices
- Convert single item PDF's to Compound Objects
- Does CONTENTdm have a facility to load an archived web site to a collection?
- Does CONTENTdm support subtitles for the native video player?
- Does CONTENTdm Track the user that uploads items for approval?
- Does CQR work with responsive sites?
- Does searching on the CONTENTdm site omit Boolean Operators?
- Do CONTENTdm collection aliases recycle?
- Duplicate records appear when you page through collections
- Encountered error Could not find file desc in project folder
- Error, codepage not specified when approving
- Error Attempting to open file FileList.cdmFileLog.SHARE.EXE was not loaded
- Error "Index was outside the bounds of the array"
- Error message "Alpha channel is not supported in TIFF files"
- Error moving image file to destination directory error when approving items
- Error opening Controlled Vocabulary file
- Facet terms in CONTENTdm cap at 100
- Featured CONTENTdm Troubleshooting articles
- Field name in the tab delimited file has a length of zero error
- Field order did not change after index in Responsive site
- FlexLoader application will not start and displays an error
- Hosted video files do not play in specific browsers and instead display an octagon with an exclamation mark
- How can I download files from the Website Configuration tool?
- How can I get a copy of my CONTENTdm CSS or Javascript files?
- How can one change what displays as the item-level page title?
- How do I customize my CONTENTdm URL?
- How do I disable download of an item?
- How do I find my CONTENTdm serial key?
- How do I get a new CONTENTdm log in username and password?
- How do I increase CONTENTdm server space?
- How do I sign out of the CONTENTdm Server Administration tool
- How do I log out of CONTENTdm Administration?
- How do I receive preservation archive reports?
- How do I remove my CSS or script from Website Configuration Tool
- How do I rename a collection in CONTENTdm?
- How do I restrict PDF downloads from CONTENTdm?
- How do I setup the Saved Items Feature for my custom domain?
- How do I surface our CONTENTdm collections in Google?
- How do I update monthly storage report recipients
- How do I get a list of individual terms in a field without setting up a Controlled Vocabulary ?
- How do you refresh/renew your entire CONTENTdm site for a new year ?
- How long can an item or object sit in the approval queue waiting to be approved before being indexed?
- How to remove a shared controlled vocabulary from the "Use a controlled vocabulary from another field or collection" drop-down menu
- How to restrict items from a OAI-PMH harvest
- How to Update OCR license expiration date
- If data type is updated from text to date, what is the impact on records already in the collection?
- If we have to update one machine to the newest Project Client does that mean we have to update all of our machines ?
- IIIF 501 Not Implemented error in browser
- Image has not updated in expanded view after using replace item function
- Index Failed because collection files are busy
- Index out of bounds error when working with controlled vocabulary
- Index taking unusually long
- Index (zero based) must be greater than or equal to zero and less than the size of the argument list
- Ingesting files for a compound object and receiving the error "value cannot be null."
- Internal error in IPP Library in CONTENTdm compound object import
- Is CONTENTdm COUNTER 5 compliant?
- Is CONTENTdm Project Client compatible with Windows 10 or mac?
- Is EAD3 supported by CONTENTdm?
- Is it possible to create a Print PDF of a compound object already uploaded to the server?
- Is it possible to get a CONTENTdm collection restored to a prior date?
- Is it possible to prefix the contents of a field using the Find / Replace tool in Project Client?
- Is it possible to set the Transcript tab to stay open instead of closed?
- Is there a limit for number of Project client installations?
- Is there a way to bulk update item-level permissions?
- Is the compressed size of files counted for storage, not the original when Project Client is used?
- Item assigned with item-level IP permission restriction cannot be found in a collection
- Item record deleted from Project Client, but still appears in the user site and the CONTENTdm Administration site
- I am trying to upload a file to the Project Client and am getting 'Error in the application'
- I am unable to log in to the CONTENTdm Community Center
- I can't open my Project. Unable to open most recently used project.
- I cannot add a new user in CONTENTdm Administration and receive the error "Sorry, this username already exists."
- I cannot remove incorrectly formatted terms from a controlled vocabulary list
- I can't upload my custom PHP page
- I found that a term from a controlled vocabulary that was not loaded in the default version installed in CONTENTdm Administration.
- I get the message "Sorry, the Title field may not be removed" when attempting to delete field
- JPEG format not accepted in the Project Client
- Limited number of facet options in Website Configuration Tool (Responsive)
- Links or remnants to deleted content still appear in my collection
- Maximum number of projects allowed per collection exceeded
- Merge CONTENTdm collections
- Moving CONTENTdm Project Client to a new computer
- My AddThis buttons in responsive are not working
- My SSL for CONTENTdm is expiring and I need to renew
- My welcome letter mentions that we get a free OCR unit. What is this?
- Nickname Tool: How do I edit field nicknames?
- Not enough memory
- Object field name is blank error in project client
- [object Object].[object Object] null error message appearing instead of expected text in CONTENTdm web site
- OCR activation button is greyed out
- OCR engine encountered unexpected error in Project Client
- OCR Is Counting Pages Twice when using the Create Print PDF setting in Project Client
- Orientation of thumbnails incorrect
- PDF image previews are broken, but thumbnails and expanded view are okay
- Process can't access the file because it is being used by another process error
- Project client crashes with no error message
- Project Client does not display all Collections from the Server
- Project Client error "Wrong Operand type"
- Project Client freezes during first import to a new collection on a new install
- Project client opens to a closed collection
- Project Client returns an error and closes when ingesting a compound object and running OCR
- Project Client Stalling on Last File of Compound Object Ingest
- Project Client Update Service Unavailable
- Received “Authentication Failed" in CONTENTdm version 6.x
- Receiving an error stating "Unable to parse collection information" when attempting to log into the Project Client
- Receiving an invalid serial number error when attempting to active OCR license
- Receiving a 504 Gateway Timeout error when attempting to export collection metadata as a tab-delimited file.
- Receiving a "Last index failed" message or the Index History has many successive failures when attempting to index a collection
- Receiving "The collection 'Collection Name' cannot be displayed" error on CONTENTdm website
- Receiving the error "Number of fields in delimited text file does not match the number of mapping fields supplied."
- Receiving the error "Object reference not set to an instance of an object."
- Receiving time out errors when harvesting CONTENTdm OAI repository
- Run report for all collections instead of collection by collection
- Seeing a '404: Page not found' message when going to 'custom pages' > 'manage files' in the Website Configuration Tool
- Some characters do not come through correctly when importing records using the Project Client
- Sorting is not working correctly in CONTENTdm
- Spell Check is marking every word as incorrect
- Still seeing Register button after registering a repository under the Harvesting tab
- Submitting the approval queue returns an error during the approval process
- Tab-delimited collection export does not contain all records.
- Tab-Delimited file message error file does not exist
- The approval process has failed. The screen is blank but says 'undefined' next to the collection drop down box
- The Generate Map button is missing when attempting to create a map.
- The resource is not available message in Website Configuration Tool
- Transcript doesn't display or only as straight text without open / close buttons
- Transcript field not filled after adding Word-based PDFs in Project client
- Unable to add jpeg file
- Unable to approve items in CONTENTdm
- Unable to connect to CONTENTdm Server URL
- Unable to connect to Project ReadContentAsString method is not supported error
- Unable to create project connecting using URL of website
- Unable to generate thumbnail message when adding multiple files in CONTENTdm
- Unable to open most recently used project. An error occurred parsing XML
- Unable to open most recently used project, receiving "elements are not closed" error.
- Unable to open project directory Compound object directory does not exist
- Unable to see CONTENTdm collection in the Website Configuration tool
- Unable to sign in to responsive website with your CDM\admin or user01 user name
- User gets an access error when logging into CONTENTdm Admin
- View collection link shows old version
- What are the size limits for records or collections in CONTENTdm?
- What file types does CONTENTdm support?
- What is my CONTENTdm URL?
- What is the new account management portal OCLC LDAP accounts used by CONTENTdm?
- What should I do when I'm receiving OCR license activation error(s)?
- What wildcards can be used with CONTENTdm sites?
- When are new items reflected in the item count of CONTENTdm reports?
- When will items removed from the repository be removed completely from the system and backups?
- When you share a CONTENTdm link to social media the image appears as a 403 error
- Why are February collection reports not available?
- Why are Item pageview totals different in the browser compared to the exported tab-delimited file?
- Why are my facet entries not capitalized?
- Why are my hosted video files buffering slowly on the website?
- Why are quotes duplicated in my metadata?
- Why can't I export my collection in .txt format ?
- Why can't I see all of my fields in CONTENTdm IIIF manifest files?
- Why can't I see a CONTENTdm collection on our site home page?
- Why can I not upload any jpg files to the CONTENTdm website configuration tool?
- Why can I not use the mouse scroll wheel to zoom in on my content?
- Why does the hyperlink font size on a landing page differ from the paragraph font size?
- Why does the OCR count on the progress bar exceed the total pages of a compound object when processing OCR in Project Client?
- Why do I get a different result when searching CONTENTdm's Basic search and Advanced search?
- Why do my CONTENTdm OAI harvests keep failing?
- Why do some of my compound objects appear with a scroll bar while others make you click through the pages?
- Why do the left and right directional buttons in Project Client not work?
- Why has an Object URL changed after adding new Objects to a Collection?
- Why is CONTENTdm showing only part of my PDF and filling the rest of the screen with just black ?
- Why is CONTENTdm showing strange fonts or characters in the PDF item preview?
- Why is my Finding Aid item showing only blanks after the first page?
- Why is my PDF not filling the full-text field in my collection?
- Why won't my WorldCat sync upload back into CONTENTdm finish?
- OCLC Community Center: CONTENTdm
- Find more information about the Community Center. Current CONTENTdm product users may join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product.