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OCLC Support

Unable to connect to CONTENTdm Server URL

  • Receiving an error message that you are unable to connect to your CONTENTdm Server URL in the Project Client "New Project - Server URL and Login" window
Applies to
  1. Confirm you are typing your full server URL 
    1. Hosted - where xxxxx should be your site ID. Use your credentials.
    2. Local server - You may need to contact your local IT for this address but it will be your CONTENTdm URL plus the port configured on your CONTENTdm server. You can typically get this by appending your URL with /utils/diagnostics.
Additional information

If you need additional support or different connection issues please contact OCLC Support

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