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OCLC Support

Image has not updated in expanded view after using replace item function

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Symptom
  • After using the Replace Item function and reuploading an item to the server, the old file still appears in the expanded view on the CONTENTdm website.
Applies to
  • CONTENTdm
Resolution

This is likely an issue stemming from cached data in the browser. Attempt the following steps first:

  1. Clear your browser's cache and cookies.
  2. View object in a private viewing window or tab.

If the issue persists, please contact OCLC Support and provide a direct link to the impacted item.

Page ID
43408