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OCLC Support

Receiving a 504 Gateway Timeout error when attempting to export collection metadata as a tab-delimited file.

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Applies to
  • CONTENTdm Administration
Answer

This is a know behavior where the CONTENTdm Administration page times out before the tab-delimited file can be completed. In most cases, the file is still generated and placed within the production files of the collection. To request the exported tab-delimited file be retrieved, contact OCLC Support and provide the following:

  • Server ID
  • Collection Alias
Page ID
46977