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OCLC Support

Unable to add jpeg file

Symptom
  • Attempting to add a .jpeg file to CONTENTdm in the CONTENTdm administration portal display incorrectly. Shows as a thumbnail icon with the word "item" instead of the uploaded jpeg and the image does not display properly   
Applies to
  • CONTENTdm
Resolution

Rename file(s) to .jpg and attempt to add to collection

Additional information

Reach out to OCLC Support if you have further support questions or issues.

Please provide Site ID, screenshot or URL of the item you are having difficulty with.

Page ID
15759