Skip to main content
OCLC Support

JPEG format not accepted in the Project Client

  1. Last updated
  2. Save as PDF
Symptom
  • Project Client shuts down without an error message or the error message "CONTENTdm Project Client has stopped working. A problem caused the program to stop the program." 
Applies to
  • CONTENTdm
  • Project Client
  • Image Formats
Resolution

.jpeg is an unsupported file type, and any files with this extension need to be converted to .jpg format. Project Client is not capable of converting the file type of original files. This can be done in most digital image viewing/editing software.

 
Page ID
24265