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OCLC Support

JPEG format not accepted in the Project Client

  • Project Client shuts down without an error message or the error message "CONTENTdm Project Client has stopped working. A problem caused the program to stop the program." 
Applies to
  • Project Client
  • Image Formats

.jpeg is an unsupported file type, and any files with this extension need to be converted to .jpg format. Project Client is not capable of converting the file type of original files. This can be done in most digital image viewing/editing software.

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