Featured CONTENTdm Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for CONTENTdm.
Most viewed articles
- Process can't access the file because it is being used by another process error
- Attempted to read or write protected memory error
- Links to deleted content still appear in my collection
- Receiving the error "Object reference not set to an instance of an object."
- CONTENTdm Video Best Practices
- My SSL for CONTENTdm is expiring and I need to renew
- Orientation of thumbnails incorrect
- What is the new account management portal OCLC LDAP accounts used by CONTENTdm?
- Can I move items from one collection to another?
- CONTENTdm password reset
- What file types does CONTENTdm support?
- Error "Index was outside the bounds of the array"
- How do I get a new CONTENTdm log in username and password?
- Nickname Tool: How do I edit field nicknames?
- How do I customize my CONTENTdm URL?
Recently created articles
- CONTENTdm monthly pageviews far exceed expected amount ( created Tue Aug 05, 2025 )
- Unable to connect to server ( created Mon Jul 14, 2025 )
- How can I find out how many Print PDFs are in my CONTENTdm collections? ( created Thu Jul 10, 2025 )
- I get an illegal month error while trying to upload an item to the Project Client ( created Fri Jun 20, 2025 )
- Getting file not found message but you can see the item in the admin section ( created Wed Jun 18, 2025 )
- Trouble loading large PDF files ( created Mon Jun 16, 2025 )
- Does CONTENTdm support routing through a proxy for custom SSL? ( created Tue Apr 01, 2025 )
- Why are CONTENTdm Expanded views are not displaying on custom CONTENTdm URLs ( created Thu Mar 27, 2025 )
- Can I prove that a record as been deleted in CONTENTdm? ( created Wed Mar 12, 2025 )
- Unable to open most recently used project. There is an error in XML document 0,0 ( created Tue Feb 25, 2025 )
- How is CONTENTdm surfacing images to the end-user? ( created Mon Feb 17, 2025 )
- My collection appears empty even though I know there are items there ( created Wed Jan 15, 2025 )
- Why Can't I Download All Pages of a Compound Object? ( created Thu Jan 09, 2025 )
- Collection landing page image is automatically resized to be too small ( created Wed Nov 27, 2024 )
- Adding Hyperlinks in a field in CONTENTdm ( created Fri Nov 22, 2024 )
Recently updated articles
- Unable to open most recently used project. An error occurred parsing XML ( updated Fri Aug 15, 2025 )
- Spell Check is marking every word as incorrect ( updated Fri Aug 15, 2025 )
- How can I get a copy of my CONTENTdm CSS or Javascript files? ( updated Fri Aug 15, 2025 )
- Trouble loading large PDF files ( updated Fri Aug 15, 2025 )
- Why are CONTENTdm Expanded views are not displaying on custom CONTENTdm URLs ( updated Fri Aug 15, 2025 )
- JPEG format not accepted in the Project Client ( updated Fri Aug 15, 2025 )
- Unable to connect to server ( updated Fri Aug 15, 2025 )
- Object field name is blank error in project client ( updated Fri Aug 15, 2025 )
- Encountered error Could not find file desc in project folder ( updated Thu Aug 14, 2025 )
- Moving CONTENTdm Project Client to a new computer ( updated Thu Aug 14, 2025 )
- Is there a way to bulk update item-level permissions? ( updated Mon Aug 11, 2025 )
- CONTENTdm monthly pageviews far exceed expected amount ( updated Tue Aug 05, 2025 )
- Receiving "The collection 'Collection Name' cannot be displayed" error on CONTENTdm website ( updated Thu Jul 31, 2025 )
- Why is CONTENTdm showing strange fonts or characters in the PDF item preview? ( updated Wed Jul 30, 2025 )
- Blank upload screen in the Website Configuration tool ( updated Mon Jul 28, 2025 )