Featured CONTENTdm Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for CONTENTdm.
Most viewed articles
- Process can't access the file because it is being used by another process error
- Attempted to read or write protected memory error
- Links or remnants to deleted or combined records still appear in my collection
- Receiving the error "Object reference not set to an instance of an object."
- CONTENTdm Video Best Practices
- Orientation of thumbnails incorrect
- Can I move items from one collection to another?
- My SSL for CONTENTdm is expiring and I need to renew
- What is the new account management portal OCLC LDAP accounts used by CONTENTdm?
- Error "Index was outside the bounds of the array"
- What file types does CONTENTdm support?
- CONTENTdm password reset
- How do I customize my CONTENTdm URL?
- Nickname Tool: How do I edit field nicknames?
- How do I get a new CONTENTdm log in username and password?
Recently created articles
- CONTENTdm Project Client ver. 6.x will no longer allow users to sign in ( created Wed Nov 08, 2023 )
- Can CONTENTdm use Lets Encrypt for an SSL Certificate ( created Tue Oct 17, 2023 )
- Are CONTENTdm web sites ADA compliant? ( created Thu Oct 05, 2023 )
- Hosted video files do not play in specific browsers and instead display an octagon with an exclamation mark ( created Thu Aug 17, 2023 )
- CONTENTdm Project Client returns the error "not enough quota is available" when creating a project. ( created Mon Aug 14, 2023 )
- 403 Forbidden error when using Catcher ( created Tue Aug 01, 2023 )
- Receiving an invalid serial number error when attempting to active OCR license ( created Mon Jun 12, 2023 )
- Why are February collection reports not available? ( created Tue May 30, 2023 )
- A volume uploaded to CONTENTdm preservation archive has not been accessioned. ( created Fri May 26, 2023 )
- Attempting to add OCR license in Project Client but receiving a pathway error ( created Tue May 23, 2023 )
- Project Client does not display all Collections from the Server ( created Thu May 18, 2023 )
- Why does the OCR count on the progress bar exceed the total pages of a compound object when processing OCR in Project Client? ( created Tue May 16, 2023 )
- Featured CONTENTdm Troubleshooting articles ( created Fri Apr 28, 2023 )
- Do CONTENTdm collection aliases recycle? ( created Fri Apr 21, 2023 )
- Can facet names be changed on the CONTENTdm website? ( created Wed Apr 19, 2023 )
Recently updated articles
- Why can I not upload any JPEG files to the CONTENTdm Website Configuration Tool? ( updated Tue Nov 28, 2023 )
- How do I find my CONTENTdm serial key? ( updated Tue Nov 28, 2023 )
- How do I restrict PDF downloads from CONTENTdm? ( updated Tue Nov 28, 2023 )
- Unable to create project connecting using URL of website ( updated Fri Nov 17, 2023 )
- Links or remnants to deleted or combined records still appear in my collection ( updated Wed Nov 08, 2023 )
- CONTENTdm Project Client ver. 6.x will no longer allow users to sign in ( updated Wed Nov 08, 2023 )
- Receiving a 504 Gateway Timeout error when attempting to export collection metadata ( updated Tue Oct 31, 2023 )
- Can Project Client change multiple thumbnails in a CONTENTdm collection? ( updated Fri Oct 27, 2023 )
- Can CONTENTdm use Lets Encrypt for an SSL Certificate ( updated Fri Oct 27, 2023 )
- How do I remove my CSS or script from Website Configuration Tool ( updated Fri Oct 20, 2023 )
- Field order did not change after index in Responsive site ( updated Fri Oct 20, 2023 )
- Items are no longer in the Approval Queue but are not in the collection after approving ( updated Fri Oct 13, 2023 )
- Why can't I export my collection in .txt format? ( updated Fri Oct 13, 2023 )
- Convert single item PDFs to Compound Objects ( updated Fri Oct 13, 2023 )
- Receiving the message "The resource is not available" in the Website Configuration Tool ( updated Fri Oct 13, 2023 )