Skip to main content
OCLC Support

A connection with the server could not be established activating OCR

Symptom
  • In the CONTENTdm project client, you received an error "A connection with the server could not be established" when attempting to activate.
Applies to
  • CONTENTdm
  • Project Client
  • OCR
Resolution

The Project client uses ABBYY FineReader Engine and needs to get out to the internet to activate your license and ABBYY servers will send back a license file. If you receive this message you should check with your local IT helpdesk and see if a Firewall and Antivirus is blocking outbound port 80.

Additional information

If you need further support please provide OCLC Support a screenshot of the error message

Page ID
20525

 

  • Was this article helpful?