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OCLC Support

A connection with the server could not be established activating OCR

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Symptom
  • In the CONTENTdm project client, you received an error "A connection with the server could not be established" when attempting to activate.
Applies to
  • CONTENTdm Project Client
Resolution

If you receive this message contact your local support to determine whether a Firewall and Antivirus is blocking outbound port 80.

The Project Client uses ABBYY FineReader Engine and requires an Internet connection to activate your license. Activating the ABBYY OCR license will place the license in your C:\ProgramData\ABBYY\directory.

Additional information

If you need further support please provide OCLC Support a screenshot of the error message

Page ID
20525