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OCLC Support

Unable to open project directory Compound object directory does not exist

Symptom
  • When you open a project you are prompted with an error and a red banner message displays "Unable to connect to Project". 
Applies to
  • CONTENTdm 
  • Project Client 
Resolution

Please reach out to OCLC Support as this error pertains to corrupt XML structure in the project directory.

Additional information

A new project could bypass this error message and start a fresh project. However, if you would like to attempt to save some project please reach out to Customer Service for support.

Please provide a screenshot of the error message.

Page ID
15804