The file size displayed in the Upload Manager is larger than the file I am trying to upload to the Project Client
Symptom
- The upload progress shown in the Item Size column is larger than the original file size. For example, "12.63 GB / 5.53"
- This can happen with both individual items and compound objects.
Applies to
- CONTENTdm
Resolution
This happens when the file (or in the case of a compound object, one of the files) is too large. The maximum allowed file size in CONTENTdm is 2 GB. When you try to upload a file larger than that, the file keeps attempts to upload beyond the limit, causing the upload manager to continually increase the file size beyond the actual size of the file.
To resolve this issue, reduce the file size to 2 GB or smaller before attempting to upload again.