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OCLC Support

OCR activation button is greyed out

Symptom
  • You just installed Project client, but when you go in to activate OCR the Activate License button is greyed out.
Applies to
  • CONTENTdm
Resolution
The steps to resolve this situation are as follows: 
 
1. Uninstall Project client
2. Delete the C:\Program Files\OCLC Inc folder (note: this may be on a different drive depending upon where you installed it).
3. Reinstall Project Client
 
 
Additional information

You can download the newest Project client.

Page ID
41121