Relais ILL
Find support materials about Relais ILL.
- Get started
- Get started with Relais ILL.
- Relais Portal
- Find information about the Relais Portal in Relais ILL.
- Relais Web services
- Find information about Relais web services which are available for a number of Relais ILL features and functions.
- DiscoverItem
- Find information about DiscoverItem in Relais ILL.
- Authentication
- Find information about authenticating and authorizing users in Relais ILL.
- Patron records
- For each patron that submits a request into Relais ILL a patron record must exist. Patron records created in several different ways, including patron registration, self registration, patron load, and NCIP.
- Receive and enter requests
- Relais ILL supports multiple options for entering and receiving requests, both from your own patrons and from other libraries. Irrespective of which method is used to enter or receive requests, all requests follow the appropriate processing rules.
- Send requests
- Learn how to configure and send requests and copyright statements in Relais ILL.
- Serials Solutions 360 Link lookup
- Find information for Relais ILL users who subscribe to Serials Solutions 360 Link.
- ISO transactions
- Learn how to send ISO transactions as the sending and requesting library in Relais ILL.
- NCIP
- NCIP (NISO Circulation Interchange Protocol) is a North American standard which allows disparate library systems to talk to each other. Find information about configuring Relais to communicate with your institution's library system via your NCIP server.
- Loan items and manage loans
- Find information about loaning items, including configuring loan codes and policies, sending notices, and recalling items in Relais ILL.
- Supply documents
- Find information on supplying documents to your own patron or another library as well as configuration options for scanning documents.
- Administration
- Find information about Administration for Relais ILL.
- Deliver documents
- Learn how to deliver documents and configure cover pages, email attachments, and pickup locations in Relais ILL.
- Pickslips
- Learn how to print and email pickslips in Relais ILL.
- General messages
- Learn how to configure and send general messages in Relais ILL.
- Edit Requests
- Learn about the available functionality in the Edit Request window in Relais ILL.
- Search catalogues
- Find information about configuring search options, Search Auto, and Search Manual in Relais ILL.
- Routing lists
- Learn how to use routing lists and search for locations in Relais ILL.
- Update requests
- Learn how Request Processing is used and how to open a request in RelaisILL.
- Relais File Transfer Service (RFTS)
- Learn about Relais File Transfer Service (RFTS) in Relais ILL.
- Notify patron
- Learn how to use Notify Patron in Relais ILL.
- Reports
- Learn about reporting functionality in Relais ILL.
- Relais supplying
- Learn how to receive, process, and deliver requests in Relais ILL.
- Relais 2022.x
- Find installation and upgrade instructions for Relais version 2022.x
- Relais 2020.x
- Find information, including installation and upgrade instructions, for Relais version 2020.x.
- Relais ILL release notes and known issues
- Find Relais ILL release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- OCLC Community Center: Resource Sharing community
- Find more information about the Community Center. Current Resource Sharing product users may join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product.