Capira
Find information about CapiraMobile, CapiraCurbside, MuseumKey, and LendingKey.
- CapiraMobile
- Find out how to use the CapiraMobile Staff Dashboard to configure and customize your library's mobile app and provide a virtual extension of the on-site services your library patrons use every day.
- CapiraMobile configuration for WorldShare Circulation
- Find information for configuring CapiraMobile for WorldShare Circulation.
- CapiraCurbside
- Find information about using and configuring Capira Curbside.
- MuseumKey and LendingKey
- Find information about configuring your MuseumKey and LendingKey.
- Capira known issues
- Find Capira known issues.
- Capira training
- Find training on Capira.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- Can a library date be marked as open for pickup for closed for returns in MuseumKey or LendingKey?
- Can a patron cancel their printable pass reservation?
- Can we remove or change the graphic on the Search Catalog screen?
- Featured Capira Troubleshooting articles
- How can I add an additional museum pass or thing in MuseumKey or LendingKey?
- How can we add or remove a new icon or screen in Capira?
- How can we change copies of our Capira physical passes to printable passes?
- How does ILS circulation integration work in MuseumKey or LendingKey?
- How do we add/delete a pickup location in CapiraMobile or CapiraReady?
- How do we update our hours in CapiraMobile?
- How do we update URLs in CapiraMobile?
- In addition to the automatic closing dates, can I mark additional dates as closed in MuseumKey or LendingKey?
- In Capira, what should our URL be for Events if we use LibraryMarket?
- Should I send OCLC support my Crashlytics report?
- We cannot scan barcodes from the app screen
- What does the error message "Error XCirc error: No requestable items are available" mean?
- What information and when does Capira need to know if my library is changing our ILS?
- What IP ranges are used by the Capira products?
- What kind of reservation limits can I add in MuseumKey or LendingKey?
- What should I do if a museum pass or thing is returned late in MuseumKey or LendingKey?
- Which app stores does CapiraMobile deploy to?
- Why am I not receiving push notification on my Android app?
- Why am I unable to select multiple material types when searching the app?
- Why are dates before reservation blocked in MuseumKey or LendingKey?
- Why can a patron not check out an item using Self Check in Capira?
- Why can a patron not renew checkouts or place holds in Capira?
- Why can a patron not view their checkouts, fines, holds, or reading history?
- Why can I not access the Capira support portal?
- Why can our patron not see their checkouts or holds in the Capira app?
- Why did we receive an “app not compliant” message from the Google Play store?
- Why does our app not work when we are on the library's network?
- Why is a catalog search not returning expected results in Capira?
- Why is a patron unable to log into Capira and receiving an Invalid Information error?
- Why is my phone screen flickering and unusable when I try to open CapiraMobile?
- Why is our Capira app crashing?
- OCLC Community Center: Capira community
- Find more information about the Community Center. Current Capira product users may join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product.