Skip to main content
OCLC Support

Why am I receiving an error when trying to use mobile checkout?

Applies to
  • CapiraMobile
  • CapiraMobile with Staff Dashboard
Answer

If you are seeing a Domain error when trying to utilize the mobile checkout, it is likely that your device is trying to connect to a public Wi-Fi network which requires sign in or acknowledgement. Please ensure that your device is properly signed into the library’s Wi-Fi before attempting to use the mobile checkout.

Additional information

Error example:

Page ID
52136