Why am I receiving an error when trying to use mobile checkout?
Applies to
- CapiraMobile
- CapiraMobile with Staff Dashboard
Answer
If you are seeing a Domain error when trying to utilize the mobile checkout, it is likely that your device is trying to connect to a public Wi-Fi network which requires sign in or acknowledgement. Please ensure that your device is properly signed into the library’s Wi-Fi before attempting to use the mobile checkout.
Additional information
Error example:
