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OCLC Support

Why is the video player in LendingKey showing an error when viewing a thing?

  • The embedded video player displays a  YouTube error message that says "An error occurred. Please try again later."
Applies to
  • MuseumKey
  • LendingKey

This is caused by providing the full link for the video. Instead, enter only the YouTube video ID. This will be everything after the v= part of the link. For example:

The ID would be dQw4w9WgXcQ. If you're still seeing this error after that, please contact OCLC Support.

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