What does the error message "Error XCirc error: No requestable items are available" mean?
Symptom
- The error "Error XCirc error: No requestable items are available" appears when a patron tries to request an item.
Applies to
- CapiraMobile
- CapiraMobile with Staff Dashboard
Resolution
What does the error message "Error XCirc error: No requestable items are available" mean?
This error message comes from the Sierra ILS. If this message is being seen by one user or on one item, then there is likely an issue with the user account or with loan rules within your ILS. If all of your users are getting this error, please reach out to OCLC support.