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OCLC Support

Known issues

This page lists known issues in the Capira application. Availability dates are subject to change.

Please see the OCLC System Status Dashboard for active issues.

Updated: July 27, 2023

Current Issues

Issue Detail
Motorola Moto E devices: App will not load Targeted Resolution: TBD
Edits to Search Filters: Edits on this screen within the Dashboard cannot be saved. 

Targeted Resolution: TBD

Work around: Filters can be deleted and re-added and will save properly.

Carousels have blank spaces: When the cover art service being used does not return a cover image for an item, a blank space appears in the carousel. Targeted Resolution: TBD
Item specific holds: Records with multiple volumes or issues do not allow for item specific holds for libraries on the older version of CapiraMobile

Targeted Resolution: Migration to the newest version of CapiraMobile with Dashboard access

Work around: Linking out the Hold/Request Item button to the item record in the library OPAC, where the user will be able to log in and place holds.

Fixed issues

Fixed issues - Table
Issue Fixed date
Polaris ILS searches with B: For members on the newest version of CapiraMobile who are integrated with Polaris, searches starting with the capital letter B return zero results

Resolution: November 3, 3023