WorldShare License Manager
WorldShare License Manager is used to keep all license information from all vendors in one centralized, cloud-based system. It is used to more easily maintain your library’s active licenses and renew licenses that get the most use.
- Get started
- See an overview of the License Manager interface, get account information, and browse training options.
- Represent your e-resources
- Once you have represented e-resource collections and databases as knowledge base collections in Collection Manager, create licenses and assign the collections to licenses.
- Create a license or template
- Create a new license in License Manager, clone a license, or use a license template contributed by other libraries.
- Maintain licenses and templates
- Once you have established your licenses and templates, you can edit, clone, renew, share (for institutions with Group aware), or configure alerts to continue to maintain and alter your information as needed.
- Deflect lending requests
- See how to configure terms of use in License Manager and create a deflection policy to deflect lending requests from knowledge base collections in Collection Manager. Instructions are included for both WorldShare Interlibrary Loan and Tipasa libraries.
- Configure COUNTER API harvesting of usage reports
- Configure COUNTER API harvesting of usage reports. Use WorldShare License Manager with or without WorldShare Analytics.
- Vendors
- Search for your vendor. If the vendor isn't available, create a new vendor and publish the vendor's information so other libraries can use it. Use vendor information with your Acquisitions workflows.
- WorldShare License Manager release notes and known issues
- Find WorldShare License Manager release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- WorldShare License Manager training
- Find training on WorldShare License Manager here.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- Error with Configuring ProQuest for COUNTER API Harvest: 'Vendor authentication took longer than expected. Test this vendor manually via a one-time or recurring harvest."
- Featured WorldShare License Manager Troubleshooting articles
- How can I get to my COUNTER API harvest results in License Manager?
- How do I publish license terms and retain collection-level notes?
- How long can COUNTER data be kept in the WMS License Manager module?
- Is it possible to add additional users for notifications from WorldShare License Manager?
- Is there a report I can run for license data in License Manager?
- Is there a way to generate reports for the usage costs per individual journal?
- Where do I find the Requestor ID and CustomerID for COUNTER API Harvesting?
- I'm trying to create a license but I can't find the collection I'm looking for in the Collections tab
- I receive the error, "Vendor returned an error response" when configuring a COUNTER vendor
- I see a globe icon next to a field I want to edit. Will my edits affect other institutions?
- License terms are not appearing or not updating in WorldCat Discovery
- Why am I getting an 'Invalid date format' error when manually uploading COUNTER reports?
- My request to add a vendor was declined because they do not support a version of COUNTER API. Why is that?
- When creating a new license, should the vendor be the publisher or the subscription agent?
- Where is the option to Renew Licenses in License Manager
- Why am I receiving "Vendor Authentication Took Longer than Expected" when testing our credentials?
- Why am I seeing the error "Error encountered while harvesting" in License Manager?
- Why am I seeing the error message "The server response could not be understood" in WorldShare License Manager?
- WorldShare License Manager shows the error "Failed: Error encountered while harvesting."
- OCLC Community Center: WorldShare License Manager community
- Find more information about the Community Center. Current License Manager product users may join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product.