Why am I receiving "Vendor Authentication Took Longer than Expected" when testing our credentials?
- WorldShare License Manager
The "Vendor Authentication Took Longer than Expected" message occurs when the vendor takes longer than expected to return a response when testing SUSHI credentials.
You can test the vendor manually via a one-time or recurring harvest to ensure the credentials are valid and the connection is working as intended. A successful SUSHI harvest will return available data from the vendor.