Capira
Find information about CapiraMobile, CapiraCurbside, MuseumKey, and LendingKey.
- CapiraMobile
- Find out how to use the CapiraMobile Staff Dashboard to configure and customize your library's CapriaMobile application.
- CapiraMobile configuration for WorldShare Circulation
- Find information for configuring CapiraMobile for WorldShare Circulation.
- CapiraCurbside
- Find information about using and configuring Capira Curbside.
- MuseumKey and LendingKey
- Find information about configuring your MuseumKey and LendingKey.
- Capira release notes and known issues
- Find Capira release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- Capira training
- Find training on Capira.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- App crashing when trying to open the library card from "My Account" page.
- A patron cannot see their card barcode in the app
- Can we add our app to the Kindle/Amazon App Store?
- Can we remove or change the graphic on the Search Catalog screen?
- Featured Capira Troubleshooting articles
- How can we add or remove a new icon or screen in Capira?
- How can we change copies of our physical passes to printable passes?
- How can we update patron expiration date in the Capira app?
- How does ILS circulation integration work in MuseumKey or LendingKey?
- How do we add/delete a pickup location in CapiraMobile or CapiraReady?
- How do we update our hours in CapiraMobile?
- How do we update URLs in CapiraMobile?
- How many library cards can be added in My Account?
- How often is the events calendar feed refreshed in my library's app
- In Capira, what should our URL be for Events if we use LibraryMarket?
- Is there a way to see the last person to check out a specific item, or when that item went out and came back?
- Should I send OCLC support my Crashlytics report?
- We cannot scan barcodes from the app screen
- What does the error message "Error XCirc error: No requestable items are available" mean?
- What information and when does Capira need to know if my library is changing our ILS?
- What IP ranges are used by the Capira products?
- What should I do if a museum pass or thing is returned late in MuseumKey or LendingKey?
- When does KeyCentral open up the next day for making reservations
- Why am I not receiving MuseumKey and LendingKey confirmation emails?
- Why am I not receiving push notification on my Android app?
- Why are dates before reservation blocked in MuseumKey or LendingKey?
- Why can't patrons cancel printable MuseumKey reservations?
- Why can a patron not check out an item using Self Check in Capira?
- Why can a patron not renew checkouts or place holds in Capira?
- Why can our patron not see their checkouts or holds in the Capira app?
- Why did we receive an “app not compliant” message from the Google Play store?
- Why does our app not work when we are on the library's network?
- Why am I receiving an error when trying to use mobile checkout?
- Why is a catalog search not returning expected results in Capira?
- Why is a patron unable to log into Capira and receiving an Invalid Information error?
- Why is my phone screen flickering and unusable when I try to open CapiraMobile?
- Why is our Capira app crashing?
- OCLC Community Center: Capira community
- Find more information about the Community Center. Current Capira product users may join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product.