Featured WorldShare Admin Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Admin.
Most viewed articles
- Why am I getting an "Username or password is invalid. Authentication failed." error when logging in?
- Why is my WorldShare account expired?
- Why does clicking the Password Reset Link sent in an email lead to a blank page?
- I am getting an "email address invalid" error message when trying to log into WorldShare
- I can't log in to WMS. The error message is "One or more signatures could not be validated on the SAML response from the identity provider"
- Why am I not receiving a password reset email?
- I forgot my WorldShare URL.
- Why does the error "User record not found" appear when attempting to sign in to WMS?
- How do I search for users with an apostrophe in their name?
- When I try to login into WorldShare, I get an error that the page is not working
- Why am I getting a "There is a problem with the email address in your user account" error when logging into WorldShare?
- The Identity Management section is missing in WorldShare Admin. Where did it go?
- I have taken over OCLC accounts, how do I get Admin access for WorldShare?
- When logging in to WorldShare I get an error message that says "We're sorry. We are unable to process your request at this moment. Please try again later."
- Which characters are not permitted in a WorldShare username?
Recently created articles
- Featured WorldShare Admin Troubleshooting articles ( created Fri Apr 28, 2023 )
- Why are the Delivery Notification checkboxes greyed out in a user account? ( created Tue Jan 17, 2023 )
- How can I add a custom message to our login screen? ( created Fri Nov 11, 2022 )
- How can I view or export a list of users and their permissions? ( created Tue Nov 01, 2022 )
- I am getting a "User ID is invalid" error message when trying to change my WorldShare password ( created Thu Sep 22, 2022 )
- I forgot my WorldShare username ( created Mon Sep 19, 2022 )
- We are a WMS library. Why can't I add a phone number for SMS delivery notifications to an account? ( created Thu Sep 08, 2022 )
- Accessing the OCLC Service Configuration when you cannot assign the necessary roles ( created Fri Aug 26, 2022 )
- Why is the ID Verified box not automatically checked when I create a new account? ( created Wed Aug 17, 2022 )
- Are patrons are able to enter Notes in their WMS staff accounts? ( created Tue Jul 26, 2022 )
- Where can I find availability statistics for my WMS? ( created Wed Jan 26, 2022 )
- Why am I receiving an error when trying to reset my WorldShare password? ( created Fri Jan 14, 2022 )
- Why can't I log in to the Developer network to get my WSKey? ( created Fri Dec 17, 2021 )
- Nothing Here. We're sorry. What you are looking for is not here error when logging into WorldShare ( created Wed Nov 17, 2021 )
- Unable to process request error ( created Thu Sep 16, 2021 )
Recently updated articles
- Why does the error "User record not found" appear when attempting to sign in to WMS? ( updated Fri Jun 09, 2023 )
- Why am I getting a "There is a problem with the email address in your user account" error when logging into WorldShare? ( updated Thu Jun 08, 2023 )
- Why am I receiving a "there is a problem with your email address" error when logging into the Community Center? ( updated Fri May 19, 2023 )
- I am trying to edit the Cataloging Full role for a user, but the check box is appearing as greyed out. ( updated Tue May 02, 2023 )
- Featured WorldShare Admin Troubleshooting articles ( updated Fri Apr 28, 2023 )
- Why is my WorldShare account expired? ( updated Fri Apr 28, 2023 )
- I can't log in to WMS. The error message is "One or more signatures could not be validated on the SAML response from the identity provider" ( updated Fri Apr 28, 2023 )
- Why can't I log in to the Developer network to get my WSKey? ( updated Thu Mar 30, 2023 )
- I am trying to create a WorldShare account, but the username field is grayed out. ( updated Thu Mar 09, 2023 )
- Why don't I see the set/reset password option in WorldShare? ( updated Thu Mar 02, 2023 )
- How do I change my OCLC Community Center email address? ( updated Thu Jan 19, 2023 )
- Why are the Delivery Notification checkboxes greyed out in a user account? ( updated Tue Jan 17, 2023 )
- Why am I receiving an error when trying to reset my WorldShare password? ( updated Thu Dec 22, 2022 )
- Unable to process request error ( updated Thu Dec 22, 2022 )
- How can I add a custom message to our login screen? ( updated Fri Nov 11, 2022 )