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OCLC Support

Why am I not receiving a password reset email?

Applies to
  • WorldShare Management Services 
  • WorldShare ILL
  • Tipasa
Answer

Check your spam folder to make sure they are not being misdirected. If they are not appearing in your spam folder, OCLC emails may be blocked by your email provider. Contact your IT department or email administrator and ask them to whitelist the IP address 208.73.7.73

Page ID
30014