Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- How do I install the latest version of ILLiad?
- What URL should be used to access WebCirc when you are Hosted ILLiad
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- An ILLiad requests keep changing back to Unfilled
- Printing is not working and I am getting an error message about a table in ILLiad
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- I'm getting an error when I try to print in ILLiad, why is this?
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
- How do I uninstall and install the ILLiad System Manager and the Rapid Manager services?
- Email Imports using Alma where the =09 show up at the end of each line of text.
Recently created articles
- Can ILLiad send a confirmation email to patrons after they make a request? ( created Tue May 23, 2023 )
- ILLiad Web site is being spammed ( created Fri May 05, 2023 )
- ILLiad emails are going out from outdated email addresses ( created Mon May 01, 2023 )
- An ILLiad request is stuck in Awaiting Lending Scanning ( created Mon May 01, 2023 )
- Featured ILLiad Troubleshooting articles ( created Fri Apr 28, 2023 )
- Will ILLiad work with the Z39.50 and WMS? ( created Fri Apr 28, 2023 )
- I can't delete one or more ILLiad users using the Database Manager ( created Wed Apr 26, 2023 )
- Connect to your WorldCat Discovery catalog with Z39.50 in ILLiad ( created Tue Apr 18, 2023 )
- ILLiad cannot download Items from Clio ( created Mon Apr 17, 2023 )
- What are the different ILLiad WebReports available to me? ( created Mon Apr 10, 2023 )
- What do I do when an ILLiad lender no longer wants to receive requests via Odyssey? ( created Thu Apr 06, 2023 )
- Why isn't the ILLiad Customization Manager saving my changes? ( created Fri Mar 31, 2023 )
- How do I set up ILLiad when I have Multiple sites using the same OCLC symbol for downloading requests on a shared server? ( created Wed Mar 29, 2023 )
- I am unable to download any Lending Requests and I am getting an error message in the Connection Manager log ( created Thu Mar 23, 2023 )
- I am getting a message for "Cookie Too Large" in EZproxy ( created Wed Mar 22, 2023 )
Recently updated articles
- How do I turn on IFM for ILLiad? ( updated Fri May 26, 2023 )
- How do I fix it so the due date does not change when sending a renewal request? ( updated Fri May 26, 2023 )
- My ILLiad Lending request stayed in the "Conditional Request" queue even after I filled the request ( updated Fri May 26, 2023 )
- How often are the ILLiad Hosted sites backed up? ( updated Fri May 26, 2023 )
- What is the proper procedure when I am a borrowing library and I have returned the book and the status is not at Request finished? ( updated Fri May 26, 2023 )
- Can ILLiad send a confirmation email to patrons after they make a request? ( updated Tue May 23, 2023 )
- How do we update the Max Cost in ILLiad so we can respond Yes to a conditional? ( updated Fri May 19, 2023 )
- How do I resend a cancelled request in ILLiad? ( updated Fri May 19, 2023 )
- Where do I find the ILLiad Documentation for the different User Guides? ( updated Fri May 19, 2023 )
- When I am in WorldCat, I see many holdings, but when I go to the OCLC tab in ILLiad, I only see a couple holdings ( updated Fri May 19, 2023 )
- How do I clear the 1061 error that says Connection Manager cannot be restarted? ( updated Thu May 18, 2023 )
- When do I need to restart an ILLiad Service? ( updated Tue May 16, 2023 )
- Is it possible to use a SAML connection to authenticate users into their ILLiad accounts without the use of EZproxy? ( updated Mon May 15, 2023 )
- ILLiad Web site is being spammed ( updated Fri May 05, 2023 )
- What should we add to our SPF record for emails coming from OCLC? ( updated Fri May 05, 2023 )