Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- How do I install the latest version of the ILLiad Client?
- An ILLiad request keep changing back to Unfilled
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- What URL should be used to access WebCirc when you are Hosted ILLiad
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- I'm getting an error when I try to print in ILLiad, why is this?
- Printing is not working and I am getting an error message about a table in ILLiad
- After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
- ILLiad mailhost emails aren't arriving. Does OCLC support DMARC using DKIM for notifications?
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
Recently created articles
- ILLiad won't open and gets a Fatal Exception error in the logs ( created Fri Sep 13, 2024 )
- Why do I get the error "The page isn't redirecting properly" when logging into ILLiad? ( created Fri Jul 05, 2024 )
- Can the ILLiad Client print or export the Borrowing Copyright Report? ( created Thu Jun 27, 2024 )
- Incoming Request from WorldShare ILL do not have a Document Type. ( created Thu Jun 20, 2024 )
- Receiving an error that states "Default holdings not configured" when clicking on the Holdings button in the ILLiad Client ribbon ( created Fri Jun 14, 2024 )
- Error connecting after IP change of ILLiad database ( created Fri Mar 22, 2024 )
- After DOCLINE updated to 6.2.50, I get a javascript error when importing requests in ILLiad. ( created Mon Mar 18, 2024 )
- ReShare requests in ILLiad are getting getting an error in the notes about "the local ID could not be retrieved." ( created Thu Mar 14, 2024 )
- Why does my Z39.50 connection to FOLIO not show all information for serials? ( created Mon Mar 11, 2024 )
- My UserValidation import to ILLiad says "Permission Denied." ( created Thu Jan 04, 2024 )
- Custom SQL Work ( created Tue Jan 02, 2024 )
- What happens in ILLiad when an institution is on a lender string twice? ( created Tue Jan 02, 2024 )
- When using Google Analytics as part of the URL for ILLiad and EZproxy access, when I get to the ILLiad site, I get a message "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable." ( created Mon Dec 11, 2023 )
- Determine if an ILLiad request is in our WorldCat Knowledge Base collection ( created Wed Dec 06, 2023 )
- What is the file named Debug in the ILLiad client directory? ( created Tue Dec 05, 2023 )
Recently updated articles
- I am getting a runtime error when I go to the ILLiad WebReports or WebCirc sign in page ( updated Mon Sep 16, 2024 )
- What happens after scheduling an upgrade for our ILLiad Hosted Server? ( updated Mon Sep 16, 2024 )
- ILLiad won't open and gets a Fatal Exception error in the logs ( updated Fri Sep 13, 2024 )
- After upgrading to 9.2 and above, nothing happens when opening the ILLiad client ( updated Tue Sep 10, 2024 )
- I am getting an error message about being unable to open file or assembly when I try to open up the ILLiad Database Manager ( updated Tue Sep 10, 2024 )
- How do we migrate our ILLiad Server to a new server if we are self-hosted? ( updated Tue Sep 10, 2024 )
- The Atlas SQL Alias Manager won't open and says "a referral was returned from the server" ( updated Tue Sep 10, 2024 )
- When I am trying to download the ILLiad Client or the Database Manager, I am asked for a Username and Password ( updated Tue Sep 10, 2024 )
- Where do I go for the ILLiad Downloads of any of the software? ( updated Tue Sep 10, 2024 )
- How do I install the latest version of the ILLiad Client? ( updated Tue Sep 10, 2024 )
- How do I fix it when I shipped and item in ILLiad, but the Borrowing site says they do not see it as shipped? ( updated Tue Sep 10, 2024 )
- We are a seeing duplicate requests in ILLiad, how can we fix this? ( updated Fri Aug 30, 2024 )
- I am getting an error message on my TestWeb site: The resource you are looking for has been removed, had its name changed, or is temporarily unavailable ( updated Thu Aug 29, 2024 )
- How does the "Logon As User" button work in ILLiad? ( updated Tue Aug 27, 2024 )
- We are a Hosted ILLiad site and we cannot FTP or SFTP with the server ( updated Tue Aug 27, 2024 )