Featured ILLiad Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
- How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
- How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
- I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
- I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
- How do I install the latest version of the ILLiad Client?
- An ILLiad request keep changing back to Unfilled
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
- How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
- What URL should be used to access WebCirc when you are Hosted ILLiad
- I'm getting an error when I try to print in ILLiad, why is this?
- Printing is not working and I am getting an error message about a table in ILLiad
- After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
- ILLiad mailhost emails aren't arriving. Does OCLC support DMARC using DKIM for notifications?
- I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
Recently created articles
- ILLiad 9.1 is no longer supported ( created Thu Oct 03, 2024 )
- Is it possible to access my ILLiad Notification Templates outside the Customization Manager? ( created Wed Sep 25, 2024 )
- Workform is not appearing when I open the request. ( created Tue Sep 17, 2024 )
- ILLiad won't open and gets a Fatal Exception error in the logs ( created Fri Sep 13, 2024 )
- OpenURL characters are not decoded properly ( created Wed Sep 11, 2024 )
- My Custom Holdings Loan Path is not showing all institution members ( created Tue Aug 20, 2024 )
- Why do I get the error "The page isn't redirecting properly" when logging into ILLiad? ( created Fri Jul 05, 2024 )
- Can the ILLiad Client print or export the Borrowing Copyright Report? ( created Thu Jun 27, 2024 )
- Incoming Request from WorldShare ILL do not have a Document Type. ( created Thu Jun 20, 2024 )
- Receiving an error that states "Default holdings not configured" when clicking on the Holdings button in the ILLiad Client ribbon ( created Fri Jun 14, 2024 )
- Error connecting after IP change of ILLiad database ( created Fri Mar 22, 2024 )
- After DOCLINE updated to 6.2.50, I get a javascript error when importing requests in ILLiad. ( created Mon Mar 18, 2024 )
- ReShare requests in ILLiad are getting getting an error in the notes about "the local ID could not be retrieved." ( created Thu Mar 14, 2024 )
- Why does my Z39.50 connection to FOLIO not show all information for serials? ( created Mon Mar 11, 2024 )
- My UserValidation import to ILLiad says "Permission Denied." ( created Thu Jan 04, 2024 )
Recently updated articles
- Is it possible to access my ILLiad Notification Templates outside the Customization Manager? ( updated Fri Oct 04, 2024 )
- How do I set up a Z39.50 connection to WMS from ILLiad? ( updated Thu Oct 03, 2024 )
- ILLiad 9.1 is no longer supported ( updated Thu Oct 03, 2024 )
- How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad? ( updated Wed Oct 02, 2024 )
- ILLiad won't open and gets a Fatal Exception error in the logs ( updated Wed Oct 02, 2024 )
- How to adjust timeout for Web Circ ( updated Fri Sep 27, 2024 )
- My Custom Holdings Loan Path is not showing all institution members ( updated Wed Sep 25, 2024 )
- OpenURL characters are not decoded properly ( updated Wed Sep 25, 2024 )
- How do I fix it when I shipped and item in ILLiad, but the Borrowing site says they do not see it as shipped? ( updated Wed Sep 25, 2024 )
- An ILLiad request keep changing back to Unfilled ( updated Wed Sep 25, 2024 )
- If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer? ( updated Mon Sep 23, 2024 )
- How do I set up a Custom Queue? ( updated Mon Sep 23, 2024 )
- What happens after scheduling an upgrade for our ILLiad Hosted Server? ( updated Fri Sep 20, 2024 )
- Workform is not appearing when I open the request. ( updated Tue Sep 17, 2024 )
- Unable to use OpenURL after switching to SAML in ILLiad ( updated Tue Sep 17, 2024 )