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OCLC Support

How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?

  • After editing a file   a PDF conversion failed message occurs.  Or someone emails you a PDF file and you need to check it in and deliver it to Web.
Applies to
  • ILLiad

Sometimes you may have a good working file that you can open up on your computer, but it is getting a PDF conversion failed message when you try to process it. Try:

  1. Put the file on the Web Server in the PDF folder. If it is to overwrite an old file, you should do this.
  2. Make sure the file size is not small like 2k. There might be a message about PDF conversion failed because there are no pages in the file.
  3. Go to the Manual Scanning and Electronic Delivery Processing Documentation and follow the "Check the Item In / Notify Electronic Delivery" process
Additional Information

The file might also be too big for ILLiad to process such as a file that is over 100 MB on the Web Server.  It might be a good idea to print it out and then scan it manually if it is a .tif file.  If it is a PDF file, move it over as the instructions above stated.

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