Featured WorldShare Acquisitions Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Acquisitions.
Most viewed articles
- What is the overall workflow for Demand Driven Acquisitions (DDA)?
- How can I back out of an incorrect invoice or received item?
- Can I delete a Placed order?
- How do I close old encumbrances before rollover to a new budget?
- I'm receiving an error message saying "the total amount must be 0.00 USD" when trying to assign an invoice to multiple budgets
- I ordered a multipart set as a serial and have received and invoiced the item. How do I add a holding and copy information?
- Can I delete an open order?
- How do I create a donated item in Acquisitions?
- How do I add a credit on an invoice?
- Do I need to create a new budget before closing the current budget?
- Can I change a vendor on an order than has already been placed?
- Is it possible to customize the ''From'' address in notifications to something other than DoNotReply@oclc.org?
- How many budgets can I have defined?
- How can we change the default reply address in Acquisitions?
- When we receive a serial item, the item registers as item status unavailable for the copy
Recently created articles
- How can I resolve a fund-related error when using an order template? ( created Wed Nov 08, 2023 )
- Why is the Create Template option greyed out when viewing an order item? ( created Fri Oct 27, 2023 )
- Why is the Transfer option not available when I try to transfer funds? ( created Tue Oct 17, 2023 )
- How can I change the processing type for a received item? ( created Wed Sep 27, 2023 )
- Menu section did not load error ( created Wed Jun 28, 2023 )
- How can I export a list of all funds my institution has configured? ( created Thu Jun 15, 2023 )
- Featured WorldShare Acquisitions Troubleshooting articles ( created Fri Apr 28, 2023 )
- How do I change the default address of a vendor in WorldShare Acquisitions? ( created Mon Mar 06, 2023 )
- How to use Low-confidence matches to improve WorldCat records selected in your order when using Partner Exchange Services with vendors ( created Mon Jan 16, 2023 )
- How to handle employee expense reports in WMS Acquisitions? ( created Wed Nov 09, 2022 )
- How do we turn on the improved matching algorithm for importing MARC order records? ( created Fri Oct 21, 2022 )
- When I import an order using a MARC data some information is missing or incorrect. ( created Thu Oct 20, 2022 )
- Does Acquisitions support passive FTP? ( created Mon Sep 19, 2022 )
- I am getting an error that says the fund code has already been used for this budget ( created Thu Sep 15, 2022 )
- Unable to lookup subscription items by OCLC number when record is merged ( created Mon Aug 15, 2022 )
Recently updated articles
- How do I add a credit on an invoice? ( updated Thu Nov 16, 2023 )
- I accidentally deleted an order in WorldShare Acquisitions. Can I recover the order? ( updated Thu Nov 16, 2023 )
- I am getting an error that says "RFF SLI did not match to any existing order item" ( updated Thu Nov 09, 2023 )
- Why is the Create Template option greyed out when viewing an order item? ( updated Wed Nov 08, 2023 )
- How can I resolve a fund-related error when using an order template? ( updated Wed Nov 08, 2023 )
- When trying to import a file, I get an error message "...No new purchase order item was created." ( updated Thu Nov 02, 2023 )
- I am getting an error that says "Order with vendor order number is already submitted and will be ignored." ( updated Thu Oct 19, 2023 )
- Why is the Transfer option not available when I try to transfer funds? ( updated Tue Oct 17, 2023 )
- Why can't I close my old budget, when I have no encumbrances? ( updated Thu Oct 12, 2023 )
- How can I change the processing type for a received item? ( updated Wed Sep 27, 2023 )
- Can I delete an unused budget? ( updated Thu Sep 07, 2023 )
- I am getting the message "Before closing the current budget, all funds must be assigned a fund in the next budget" ( updated Thu Aug 17, 2023 )
- Can't edit fund field in budget ( updated Thu Aug 10, 2023 )
- How do I close old encumbrances before rollover to a new budget? ( updated Thu Jul 27, 2023 )
- How can I back out of an incorrect invoice or received item? ( updated Thu Jul 27, 2023 )