Featured WorldShare Collection Manager Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Collection Manager.
Most viewed articles
- Why are my files zipped and how do I unzip them?
- This site attempted to download multiple files automatically warning in Chrome
- How do I synchronize holdings between Alma and WorldCat?
- What is the difference between Backlist and Frontlist collections?
- How do I extract specific MARC records from a MARC file using MarcEdit
- How do I receive a full set of MARC records for my collection?
- Can I use MarcEdit to convert xml files to mrc files?
- How do I use MarcEdit to split a large MARC file into smaller files
- What causes a 404 not found error and how do I fix it
- Why am I getting a server communication error when trying to upload files through Collection Manager?
- Why should I use a dummy collection?
- Why am I missing MARC files from my record delivery?
- Can I use MarcEdit to dedupe records in a delivered file?
- Is there a way to get a list of all the ebook titles we hold?
- Why are my MARC records not available for download?
Recently created articles
- Number of titles in the collections Wiley Online Library UBCM All Books and Wiley Online Library Withdrawn Titles are lower than in the respective lists from the provider ( created Wed Apr 30, 2025 )
- A pre-published knowledge base title is not showing up in Discovery unless we search libraries worldwide ( created Wed Apr 30, 2025 )
- Items selected in a shared collection are not automatically selected by shared libraries ( created Mon Apr 21, 2025 )
- What time zone does Collection Manager use for the Activity History? ( created Mon Apr 07, 2025 )
- I created a one-time query collection saved to a specific filename and records are missing that I would expect to be included, why? ( created Fri Mar 28, 2025 )
- You are prompted to purchase access to a title or notified a title is not available after accessing a knowledge base link ( created Tue Feb 25, 2025 )
- Why am I unable to edit the grouped OCNs on a knowledge base title? ( created Wed Feb 19, 2025 )
- Why are open access ebooks, not in our collection, appearing with the Access Online button in search results? ( created Mon Feb 17, 2025 )
- I have an automatic holdings feed but my initial load of records or new records are not being delivered ( created Thu Jan 30, 2025 )
- How do I delete a title from a custom collection? ( created Tue Jan 28, 2025 )
- Does enabling the Display Staff Members option in the Institution Settings apply retroactively? ( created Mon Jan 27, 2025 )
- Who do I contact if my Contract Cataloging records have errors? ( created Fri Dec 20, 2024 )
- How often do global Kanopy collections get updated by the provider? ( created Mon Nov 11, 2024 )
- I'm receiving MARC records from a collection daily, even though the collection's frequency is not daily ( created Tue Oct 29, 2024 )
- Server communication failed error when trying to edit the ILL allowed setting in a collection ( created Fri Oct 18, 2024 )
Recently updated articles
- Why am I missing MARC files from my record delivery? ( updated Fri May 09, 2025 )
- How do I request that a collection be added to the knowledge base or for content to be added to the central index? ( updated Fri May 02, 2025 )
- How do I synchronize holdings between Alma and WorldCat? ( updated Thu May 01, 2025 )
- Why am I not receiving emailed reports from WorldShare Collection Manager? ( updated Wed Apr 30, 2025 )
- Number of titles in the collections Wiley Online Library UBCM All Books and Wiley Online Library Withdrawn Titles are lower than in the respective lists from the provider ( updated Wed Apr 30, 2025 )
- A pre-published knowledge base title is not showing up in Discovery unless we search libraries worldwide ( updated Wed Apr 30, 2025 )
- What options are there to clean up our WorldCat Holdings in bulk? ( updated Fri Apr 25, 2025 )
- Why is my KBART file deemed invalid when uploading it to a collection? ( updated Thu Apr 24, 2025 )
- Is there a way to get a list of all the ebook titles we hold? ( updated Tue Apr 22, 2025 )
- Items selected in a shared collection are not automatically selected by shared libraries ( updated Mon Apr 21, 2025 )
- Why are my files zipped and how do I unzip them? ( updated Thu Apr 17, 2025 )
- Can I request files of all the serial holdings for our library? ( updated Thu Apr 10, 2025 )
- What time zone does Collection Manager use for the Activity History? ( updated Mon Apr 07, 2025 )
- How can I access JIT information and updates? ( updated Thu Apr 03, 2025 )
- How do I know which collection to select in Collection Manager? ( updated Wed Apr 02, 2025 )