Featured WorldShare Collection Manager Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Collection Manager.
Most viewed articles
- Why are my files zipped and how do I unzip them?
- This site attempted to download multiple files automatically warning in Chrome
- How do I synchronize holdings between Alma and WorldCat?
- What is the difference between Backlist and Frontlist collections?
- How do I extract specific MARC records from a MARC file using MarcEdit
- Can I use MarcEdit to convert xml files to mrc files?
- How do I receive a full set of MARC records for my collection?
- How do I use MarcEdit to split a large MARC file into smaller files
- What causes a 404 not found error and how do I fix it
- Why should I use a dummy collection?
- Why am I getting a server communication error when trying to upload or download files through Collection Manager?
- Can I use MarcEdit to dedupe records in a delivered file?
- Why am I missing MARC files from my record delivery?
- What options are there to clean up our WorldCat Holdings in bulk?
- Can I use MarcEdit to convert mrc files to xml files?
Recently created articles
- I made a change to an ID in my Provider Settings. Will this trigger an updated file of records to be delivered? ( created Tue Jul 14, 2026 )
- Why is a collection selected when no titles within it are selected? ( created Tue Jul 14, 2026 )
- Will my holdings or records be affected if I delete a query collection? ( created Fri Jul 10, 2026 )
- What happens to a collection that has been promoted to global if the institution who created it no longer subscribes to OCLC? ( created Thu Jul 02, 2026 )
- How to see when a title was selected in a knowledge base collection ( created Fri Apr 03, 2026 )
- Why am I receiving a rate limit error when linking from a knowledge base collection to WorldCat.org? ( created Thu Apr 02, 2026 )
- How do I open a TSV file from Collection Manager in Excel? ( created Thu Mar 05, 2026 )
- I receive an error message when I use Alma to connect via SFTP. How do I fix this? ( created Tue Mar 03, 2026 )
- KBART upload is stuck on the "upload is being processed" message ( created Mon Feb 09, 2026 )
- Why is a journal that appears in the Directory of Open Access Journals database not present in the Directory of Open Access Journals (All titles) collection? ( created Thu Feb 05, 2026 )
- We have the same title in several collections, but the OCLC numbers don’t match. What should we do? ( created Wed Dec 17, 2025 )
- Import failures in Alma caused by .mrc.zip-stub.txt files ( created Wed Dec 17, 2025 )
- Overdrive Non-Latin Language titles found in Libby but MARC records not received ( created Wed Dec 03, 2025 )
- When a WorldCat record is merged into another, how does Collection Manager deliver the records involved? ( created Wed Nov 05, 2025 )
- Failed: Unable to save collection with ID "example.id". The collection no longer exists. ( created Tue Aug 26, 2025 )
Recently updated articles
- I made a change to an ID in my Provider Settings. Will this trigger an updated file of records to be delivered? ( updated Tue Jul 14, 2026 )
- Why is a collection selected when no titles within it are selected? ( updated Tue Jul 14, 2026 )
- I haven't heard anything back about a data sync collection that I submitted. How can I check on the status of my data sync collection? ( updated Mon Jul 13, 2026 )
- Why is my data sync collection in the Collection In Queue status? ( updated Mon Jul 13, 2026 )
- Why are New Records showing as NONDELIVERY in Usage Statistics record reports? ( updated Mon Jul 13, 2026 )
- Why am I receiving emailed reports from Usage_Statistics@oclc.org for the wrong institution? ( updated Mon Jul 13, 2026 )
- What is the OCLC Collection in the Collection Manager Monthly Record Summary in usage statistics? ( updated Mon Jul 13, 2026 )
- Is it possible to create a report of titles in our holdings that have no LHR attached? ( updated Mon Jul 13, 2026 )
- I would like a better understanding of the Records Reports files. ( updated Mon Jul 13, 2026 )
- How do I generate a report of all the records for my library that have local holdings records attached? ( updated Mon Jul 13, 2026 )
- What is stored in knowledge base 029 and 035 fields and how can I search a unique identifier number? ( updated Mon Jul 13, 2026 )
- No results when searching for an OCLC number in Collection Manager ( updated Mon Jul 13, 2026 )
- Is there a way to search for records in my institution's holdings that are missing Library of Congress subject headings? ( updated Mon Jul 13, 2026 )
- How do I search collections I haven't selected? ( updated Mon Jul 13, 2026 )
- Why can't I download records that are in the Downloads menu in My Files? ( updated Mon Jul 13, 2026 )