Featured Relais ILL Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Relais ILL.
Most viewed articles
- In the request templates, is 'Request Source' used for the source of the citation?
- How do I add my IP address to the Relais firewall safelist?
- Why does Relais say "HTML tags" are not allowed when I'm trying to enter notes?
- What are the new and old Relais IP addresses?
- Featured Relais ILL Troubleshooting articles
- Are the login credentials case sensitive?
- Does Relais support FTP, SFTP of FTPS
- Why do my Relais emails get filtered for spam or return undelivered?
- What's the difference between an Audit Note and an Additional Note in Relais?
- With the current web pages, my library handles patron authentication outside Relais, is this approach still available with the Relais Portal?
- How to reopen a request in the staff portal
- In what format and what size should the logo be for the Relais Header?
- What browsers are supported for the Relais Portal?
- How to Change Relais ILL Supplier Status
- In the request templates, is 'Requester Info' used to enter the end user id in Library requests?
Recently created articles
- Do Relais servers store information outside of Canada ( created Fri Nov 15, 2024 )
- Can Relais send notification emails from my organization's email domain? ( created Thu Nov 07, 2024 )
- Does ISO 18626 for Relais support sending Article Exchange links? ( created Thu Aug 22, 2024 )
- How can I tell if my firewall is allowing a connection to the Relais Database? ( created Thu Aug 15, 2024 )
- How to delete unwanted Alert messages ( created Mon Jul 29, 2024 )
- How do I recreate a loan record? ( created Tue May 28, 2024 )
- How do I remove an incorrectly supplied document and attach the correct document to a request? ( created Mon May 27, 2024 )
- Is there a way to mark a supplying library's book as received damaged? ( created Mon May 27, 2024 )
- How do I make our Relais library supplier status "active" or "inactive?" ( created Tue Apr 23, 2024 )
- Why doesn't Relais display an option to Renew a request? ( created Wed Mar 06, 2024 )
- What is the X after the supplier code in Relais ( created Fri Dec 01, 2023 )
- How to Change Relais ILL Supplier Status ( created Thu Nov 16, 2023 )
- How do I change the seconds it takes Relais dialog boxes to automatically closes when action is successful? ( created Thu Nov 16, 2023 )
- Why was a request sent to one institution filled by another? ( created Wed Nov 08, 2023 )
- How to increase the maximum number of displayable requests before receiving a pop-up warning on the Relais ILL web portal ( created Wed Nov 01, 2023 )
Recently updated articles
- Do Relais servers store information outside of Canada ( updated Fri Nov 15, 2024 )
- Can Relais send notification emails from my organization's email domain? ( updated Thu Nov 07, 2024 )
- How do I add my IP address to the Relais firewall safelist? ( updated Wed Aug 28, 2024 )
- What are the new and old Relais IP addresses? ( updated Mon Aug 26, 2024 )
- Does ISO 18626 for Relais support sending Article Exchange links? ( updated Thu Aug 22, 2024 )
- How can I tell if my firewall is allowing a connection to the Relais Database? ( updated Thu Aug 15, 2024 )
- How to delete unwanted Alert messages ( updated Mon Jul 29, 2024 )
- How do I recreate a loan record? ( updated Tue May 28, 2024 )
- Is there a way to mark a supplying library's book as received damaged? ( updated Tue May 28, 2024 )
- How do I remove an incorrectly supplied document and attach the correct document to a request? ( updated Mon May 27, 2024 )
- How do I make our Relais library supplier status "active" or "inactive?" ( updated Tue Apr 23, 2024 )
- Why doesn't Relais display an option to Renew a request? ( updated Tue Apr 02, 2024 )
- What is the X after the supplier code in Relais ( updated Fri Dec 01, 2023 )
- How to Change Relais ILL Supplier Status ( updated Thu Nov 16, 2023 )
- How do I change the seconds it takes Relais dialog boxes to automatically closes when action is successful? ( updated Thu Nov 16, 2023 )