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OCLC Support

Why do my Relais emails get filtered for spam or return undelivered?

Applies to
  • Relais
Answer

When an email goes out from OCLC, it often will use your institutions email address as the "sender." Often, email services will filter out or block emails with domains that don't match where they are coming from. The solution is to add relais-host.com to your institution's SPF record. 

Page ID
51248