Skip to main content
OCLC Support

Why do my Relais emails get filtered for spam or return undelivered?

  1. Last updated
  2. Save as PDF
Applies to
  • Relais
Answer

When an email goes out from OCLC, it often will use your institution's email domain as the "sender."  Your email service may filter out or block emails (from OCLC) with domains that don't match where they are supposed to be coming from (from an institution). The solution is to add relais-host.com to your institution's SPF record. 

Page ID
51248