Featured Capira Troubleshooting articles
- Last updated
- Save as PDF
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for Capira.
Most viewed articles
- How can I add an additional museum pass or thing in MuseumKey or LendingKey?
- How do we update our hours in CapiraMobile?
- How does ILS circulation integration work in MuseumKey or LendingKey?
- What kind of reservation limits can I add in MuseumKey or LendingKey?
- Why is our Capira app crashing?
- How do we update URLs in CapiraMobile?
- How do we add/delete a pickup location in CapiraMobile or CapiraReady?
- Why is a catalog search not returning expected results in Capira?
- Why can a patron not check out an item using Self Check in Capira?
- Why can I not access the Capira support portal?
- What IP ranges are used by the Capira products?
- How can we add or remove a new icon or screen in Capira?
- Why is a patron unable to log into Capira and receiving an Invalid Information error?
- What should I do if a museum pass or thing is returned late in MuseumKey or LendingKey?
- In addition to the automatic closing dates, can I mark additional dates as closed in MuseumKey or LendingKey?
Recently created articles
- We cannot scan barcodes from the app screen ( created Mon May 08, 2023 )
- Featured Capira Troubleshooting articles ( created Fri Apr 28, 2023 )
- Can a patron cancel their printable pass reservation? ( created Fri Sep 23, 2022 )
- How can we change copies of our Capira physical passes to printable passes? ( created Mon Mar 07, 2022 )
- Why can our patron not see their checkouts or holds in the Capira app? ( created Sat Aug 21, 2021 )
- Why can I not access the Capira support portal? ( created Fri May 07, 2021 )
- Can a library date be marked as open for pickup for closed for returns in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- What should I do if a museum pass or thing is returned late in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- Why are dates before reservation blocked in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- How does ILS circulation integration work in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- What kind of reservation limits can I add in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- How can I add an additional museum pass or thing in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- In addition to the automatic closing dates, can I mark additional dates as closed in MuseumKey or LendingKey? ( created Wed Mar 31, 2021 )
- What IP ranges are used by the Capira products? ( created Wed Mar 03, 2021 )
- Why is our Capira app crashing? ( created Fri Feb 19, 2021 )
Recently updated articles
- We cannot scan barcodes from the app screen ( updated Mon May 08, 2023 )
- Featured Capira Troubleshooting articles ( updated Fri Apr 28, 2023 )
- Can a patron cancel their printable pass reservation? ( updated Fri Sep 23, 2022 )
- How do we update URLs in CapiraMobile? ( updated Wed Sep 14, 2022 )
- What kind of reservation limits can I add in MuseumKey or LendingKey? ( updated Thu Jun 16, 2022 )
- How can we change copies of our Capira physical passes to printable passes? ( updated Mon Mar 07, 2022 )
- Why is our Capira app crashing? ( updated Tue Dec 07, 2021 )
- How do we add/delete a pickup location in CapiraMobile or CapiraReady? ( updated Thu Sep 09, 2021 )
- Why can our patron not see their checkouts or holds in the Capira app? ( updated Sat Aug 21, 2021 )
- How can I add an additional museum pass or thing in MuseumKey or LendingKey? ( updated Thu Jul 08, 2021 )
- Why can a patron not view their checkouts, fines, holds, or reading history? ( updated Thu Jul 08, 2021 )
- Why can a patron not renew checkouts or place holds in Capira? ( updated Thu Jul 08, 2021 )
- Why can a patron not check out an item using Self Check in Capira? ( updated Thu Jul 08, 2021 )
- Why is a patron unable to log into Capira and receiving an Invalid Information error? ( updated Fri Jun 25, 2021 )
- How do we update our hours in CapiraMobile? ( updated Wed May 12, 2021 )