Featured FirstSearch Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for FirstSearch.
Most viewed articles
- How do I add my institution's IP addresses or create URLs for IP recognition?
- How do I set up authentication from our library website to FirstSearch?
- How to obtain OCLC FirstSearch authorization credentials
- Can I add my OpenURL server to FirstSearch?
- How do I turn off ILL requests coming to my library through WorldCat.org?
- Can I bypass the FirstSearch home page during login?
- How is holdings information determined?
- How do I configure FirstSearch so off campus students don't need to log in?
- Can FirstSearch perform user authentication?
- Is cross-database searching available in FirstSearch?
- Can I choose a default interface language for FirstSearch?
- Can I link from my website to individual FirstSearch databases?
- How do I get my Administrative module or service password for FirstSearch
- Can users reuse previous searches during a FirstSearch session?
- Can I choose a default database for FirstSearch?
Recently created articles
- How do I add a pickup location in FirstSearch? ( created Wed May 10, 2023 )
- Featured FirstSearch Troubleshooting articles ( created Fri Apr 28, 2023 )
- Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch? ( created Wed Feb 01, 2023 )
- FirstSearch timeouts send users to an unexpected URL ( created Fri Jan 06, 2023 )
- I am getting an error when adding a new OpenURL server to the FirstSearch Admin Module ( created Wed Dec 14, 2022 )
- I receive the error, "Your access to FirstSearch has expired" when logging in to FirstSearch ( created Fri Nov 11, 2022 )
- Can I suppress links from MARC 856 fields in FirstSearch? ( created Fri Oct 28, 2022 )
- Why is it when I press Cite This Item in FirstSearch I am redirected to WorldCat.org? ( created Thu Sep 22, 2022 )
- The link to another library's catalog is not resolving correctly in FirstSearch ( created Tue Aug 30, 2022 )
- How can I request a quote for FirstSearch? ( created Tue Mar 15, 2022 )
- Invalid Autho/password error when trying to connect to FirstSearch via Z39.50 in Endnote ( created Mon Nov 29, 2021 )
- Authorization number is invalid or expired error when updating IP addresses in FirstSearch Admin ( created Tue Aug 17, 2021 )
- Which MARC fields display in FirstSearch? ( created Tue Jun 09, 2020 )
- How do I change the sort order of the dept or branch in the Patron ILL Request Form? ( created Fri Jun 05, 2020 )
- We are unable to access WorldCat through our authentication. We get this message: "System Failure Page: Unable to successfully complete transaction." ( created Tue May 19, 2020 )
Recently updated articles
- How do I add a pickup location in FirstSearch? ( updated Wed May 10, 2023 )
- Featured FirstSearch Troubleshooting articles ( updated Fri Apr 28, 2023 )
- FirstSearch timeouts send users to an unexpected URL ( updated Tue Apr 04, 2023 )
- The link to another library's catalog is not resolving correctly in FirstSearch ( updated Tue Feb 14, 2023 )
- Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch? ( updated Wed Feb 01, 2023 )
- FirstSearch is prompting for authorization and password from on campus ( updated Wed Jan 18, 2023 )
- How do I set up authentication from our library website to FirstSearch? ( updated Fri Dec 30, 2022 )
- I am getting an error when adding a new OpenURL server to the FirstSearch Admin Module ( updated Wed Dec 14, 2022 )
- I receive the error, "Your access to FirstSearch has expired" when logging in to FirstSearch ( updated Fri Nov 11, 2022 )
- Can I bypass the FirstSearch home page during login? ( updated Thu Nov 03, 2022 )
- Can I suppress links from MARC 856 fields in FirstSearch? ( updated Fri Oct 28, 2022 )
- Why is it when I press Cite This Item in FirstSearch I am redirected to WorldCat.org? ( updated Thu Sep 22, 2022 )
- Why isn't FirstSearch displaying my ILL link image? ( updated Fri Sep 16, 2022 )
- Can I link from my website to individual FirstSearch databases? ( updated Thu Aug 25, 2022 )
- I would like to make changes to the ECO database. Is this possible? ( updated Tue Aug 23, 2022 )