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OCLC Support

Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch?

Applies to
  • FirstSearch

Unfortunately, you will encounter this error from time to time on the archive-only ECO service.  When you see this error, it is trying to connect to content that is no longer available through the ECO service.  At this time, we are not planning to resolve issues with ECO content that is no longer available.

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