WorldShare Interlibrary Loan digest, 2023

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WorldShare ILL digest, 2023

With your ideas and feedback, we introduced new features and enhancements in 2023 to help you better manage your ILL workflows. And, virtual events provided a way for ILL community members to stay connected and share information.

Highlights from 2023

All features and events listed in this table are included with your WorldShare ILL subscription with no additional charge.

Highlight	Resources*
Circulation integration Save time by having the system automatically create temp items, place holds, and check items in/out.	For libraries with WMS, utilize the enhanced service for circulation integration to keep your circulation and ILL requests in sync
Off-system requesting Enable an off-system lending form and take advantage of workflow improvements.	DETAILS Email the document to the library user Request automatically marked as complete when item marked as Returned Automatically expire borrowing requests sent to partners Utilize improvements to Days To Respond and printouts See full list
Workflows and processes Save time by more easily processing requests and viewing the data you need.	DETAILS See dates adjusted for your library's time zone and locale Maintain patron data on requests for up to 7 years See full list
Library user experience Receive user requests in WorldShare ILL without having to rekey them.	DETAILS Allow library users to place requests via the new WorldShare ILL form
Express digital delivery program Share digital resources among a select group of libraries committed to average turnaround times of 18 hours or less.	NEWS POST More than 1 million copy requests filled by libraries in the Express digital delivery program DETAILS Learn more about qualifying for the Express program at at oc.lc/express
OCLC's profiled groups Utilize the new FILM and OSUS groups and the updated LVIS program to save time and control ILL costs.	NEWS POSTS Happy New Year! Introducing FILM, upcoming events, and more! Attn US libraries: Use new profiled group OSUS to deflect physical loan requests from outside the US Updates to the Libraries Interested in Sharing (LVIS) program DETAILS OCLC's profiled groups
Resource Sharing Request API Customize workflows and interfaces for creating, searching, and retrieving requests.	DETAILS OCLC Developer Network: Resource Sharing Request API Product Insights: OCLC APIs, October 2023 (15:00 time stamp)
New OCLC Community Center Launched in August, the new Community Center helps you to better connect with community peers, collaborate, ask questions, gain insight, and share ideas to improve products.	DETAILS Welcome to the new OCLC Community Center Learn about the latest news and enhancements on the Community welcome page
Key events and educational opportunities Update your knowledge and skills with community events and training sessions.	EVENT RECORDINGS RSC23 web series (six 1-hour recordings) Northwest ILL & Resource Sharing Conference Live event: 10 essential tools to elevate your ILL experience (1 hour) Lightning session: New and improved LVIS program (8 minutes) Lightning session: OpenURL for the rest of us (9 minutes) Product Insights: Resource Sharing Patron requesting options (February 2023, 05:30 time stamp) LVIS update (July 2023, 07:30 time stamp) New WorldShare ILL request form (July 2023, 19:00 time stamp) Best practices for off-system lending (October 2023, 11:00 time stamp) Optimizing the use of ILL fee management (October 2023, 24:00 time stamp) ILLiad update: Taking advantage of Connection Manager enhancements (October 2023, 32:00 time stamp) RESOURCES Colorado Resource Sharing Preconference: Improve your user's experience with the new WorldCat.org and the new WorldShare ILL request form (PDF) ONLINE TRAINING, VIDEOS, AND TUTORIALS WorldShare ILL training Live classes

*Event recordings and discussion posts require sign-in to the OCLC Community Center.

Full digest of new features and enhancements

Enhancing your circulation integration

Enhancement	Release date
For libraries with WMS, utilize the enhanced service for circulation integration to keep your circulation and ILL requests in sync	October 2023

Managing your off-system requests

Enhancement	Release date
Improved performance for retrieving the list of partner records	March 2023
Sort requests by partner names
Email the document to the library user
Request automatically marked as complete when item marked as Returned	May 2023
Due Date no longer required when marking an item as Shipped	May 2023
Automatically expire borrowing requests sent to partners	June 2023
Take advantage of user experience and performance enhancements	June 2023
Utilize improvements to Days To Respond and printouts	September 2023
Create new off-system lending requests via API	December 2023

Improving your workflows and processes

Enhancement	Release date
See dates adjusted for your library's time zone and locale	March 2023
Utilize additional time-zone-related enhancements to eliminate the need to convert dates and times	May 2023
View more useful shipped and returned dates in lending queues	May 2023
Maintain patron data on requests for up to 7 years	July 2023
Use the new Resource Sharing Request API to extend your library's ability to create and retrieve requests	December 2023
For libraries with ILLiad, utilize Connection Manager improvements to gain full automated request manager borrowing functionality	December 2023

Improving your library users' experience

Enhancement

Release date

Allow library users to place requests via the new WorldShare ILL form

Customize the WorldShare ILL request form to meet your library's needs
Utilize an authentication method already in use at your library (e.g., OCLC/WMS identity management, IP)
Provide access to the form from any discovery service (e.g., WorldCat Discovery, EBSCO Discovery Service, Ex Libris Primo)
Receive and process requests in WorldShare ILL – without having to rekey them
Automatically route requests submitted via the form to the automated request manager

May 2023

Resource Sharing for Groups

All features and enhancements listed in this table are included with OCLC's Resource Sharing for Groups, a modern consortial borrowing solution that expedites delivery for library users.

Enhancement	Release date
Improve fill rates and speed in-group fulfillment with enhanced requestability	March 2023
Create group-level interlibrary loan reports in Analytics	June 2023
See local holdings information from enhanced requestability	December 2023

Important links

Smart fulfillment

Set dynamic, data-driven processes in motion to achieve faster turnaround times and improve your library users' experience. Read how several OCLC ILL community members benefit from Smart fulfillment in action.

Learn more at Smart fullfillment and oc.lc/sf-get-started.

Real-time availability for ILL
Automated Request Manager
Smart lender strings
Express program
Other OCLC services that interact with smart fulfillment (WorldCat knowledge base, Local holdings records)

WorldShare ILL training

OCLC offers free training sessions, included with your WorldShare ILL subscription. Whether you are new to using WorldShare ILL or just need a refresher, we encourage you to participate in Live classes:

Introduction to WorldShare Interlibrary Loan
WorldShare Interlibrary Loan: Borrowing
WorldShare Interlibrary Loan: Lending

ILLiad support, training, and community

Atlas Systems offers ILLiad users a wide variety of support options. Have a question? Visit support.atlas-sys.com.

UserVoice - help decide the future features for ILLiad
ILLiad best practices community
Video training library and live online training
Addons directory, knowledge base, and support articles

OCLC Resource Sharing Conference (RSC23) web series

OCLC invites you to view the recordings from the 2023 OCLC Resource Sharing Conference web series. Recordings and slides are available in the OCLC Community Center.

Additional news stories

OCLC Community Center

The OCLC Community Center offers opportunities to:

Connect with community peers
Collaborate, ask questions, and gain insights
Contribute and share ideas to improve products
Stay on top of and discuss OCLC announcements

The WorldShare ILL product community and the Resource Sharing knowledge community provide Discussions, News, Events, and Recordings for the ILL community members.

OCLC Research: SHARES

As institutions evolve toward a notion of “collective collections,” resource sharing partnerships that expand access to collections are of primary importance. SHARES, the resource sharing consortium of the OCLC Research Library Partnership, unites trusted partners that provide low-cost access to their diverse collections. SHARES also supports resource sharing innovation and best practices.

For the latest activities, see SHARES.

OCLC support sites

Support information for this product and related products can be found at:

WorldShare Interlibrary Loan product website
WorldShare ILL support
Resource Sharing for Groups support
OCLC Community Center
OCLC Support
Browser compatibility chart

Highlights from 2023

Circulation integration

Off-system requesting

Workflows and processes

Library user experience

Express digital delivery program

OCLC's profiled groups

Resource Sharing Request API

New OCLC Community Center

Key events and educational opportunities