WorldShare Interlibrary Loan
WorldShare Interlibrary Loan provides functionality that speeds fulfillment of interlibrary loan requests to save time for your staff and users.
- Article Exchange
- Article Exchange provides a single secure location where lending libraries can place requested articles for interlibrary loan. It allows users to upload files for pickup anywhere in the world. Only authorized users will be able to download the file.
- Batch processing
- Use batch processing to receive, return, and complete requests for multiple items.
- Borrowing Requests
- Create, manage and process borrowing requests.
- Configuration
- Administrative settings for WorldShare Interlibrary Loan are maintained in OCLC Service Configuration. In Service Configuration, you can set your interlibrary loan options, print settings, borrower and lender constant data, custom holdings groups, direct request profiles, and purchase options.
- Constant data
- This guide provides an overview of product features and related technologies. In addition, it contains recommendations on best practices, tutorials for getting started, and troubleshooting information for common situations.
- Discover Items
- When you click Discover Items on the left navigation, an Advanced Search form will open on the screen. Completing a basic search will pre-populate the Advanced Search form with the terms from the original search. You can also conduct a search using only the Advanced Search form.
- Document suppliers
- The documentation in this section explains how to receive articles from document suppliers such as the British Library, Get It Now, and MyBib.
- Purchasing Requests
- The Purchase option allows you to track items you may wish to purchase, instead of borrowing via interlibrary loan.
- Interlibrary Loan Fee Management
- The Interlibrary Loan Fee Management (IFM) feature lets libraries reconcile resource-sharing charges and payments through their monthly OCLC invoice. IFM helps libraries save money on fee-based transactions and simplify the transaction process.
- Lending Requests
- Create, manage and respond to lending requests.
- With WorldShare Interlibrary Loan, you can print individual requests, all requests in a queue, add requests to the print queue to print out later, and queue book straps and shipping and return labels to be printed.
- WorldShare Circulation Integration
- WorldShare Interlibrary Loan and WorldShare Circulation integration provides you with a method to streamline the interlibrary loan-circulation process and workflow. Librarians and staff who process interlibrary loan (ILL) requests through WorldShare Circulation no longer have to manually create temporary items or holds for ILL requests.
- Reference
- Additional resources for WorldShare ILL users.
- WorldShare Interlibrary Loan release notes and known issues
- Find WorldShare Interlibrary Loan release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- Article is stuck in transit from article exchange, why is this happening?
- As a borrower, should I cancel an unfilled request?
- A request has a status of “Submitted,” what does that mean?
- Can I change my Shipping Address for ILL?
- Can you give me an overview of the WorldShare Interlibrary Loan interface?
- Does OCLC have a OpenURL compatible webform that would allow our patrons to place WorldShare requests directly from the metadata search results in our ILS?
- Do I always ship InterLibrary Loan items back in their bags?
- How can I update the copyright compliance to CCG?
- How does an ILL request become "expired"?
- How do I access and create constant data?
- How do I change a lending request status to lost?
- How do I change the name of my library in the Policies Directory?
- How do I find and delete barcodes created for temporary items?
- How do I find my WSKey?
- How do I produce a report itemizing the cost of each request processed in my local currency?
- How do I log in to OCLC Usage Statistics?
- How do I request a Book Chapter?
- How do I search for and create an article request
- How do I see what ILL groups my library is affiliated with?
- How do I stop my library from getting International Borrowing Requests?
- How do I stop requests when I'm out of the office for a while?
- How do I update the email address and contact name for WorldShare ILL?
- How to configure IFM for lost book billing?
- How to create an eBook ILL request?
- How to edit Request Methods and Delivery Methods in the Policies Directory?
- I've updated my loan period in the Policies Directory. Why is the updated loan period not showing in lending requests?
- Is it possible to create a deflection policy to only loan to others in my region or state?
- Is it possible to have EBSCO ILL requests funnel directly into WorldShare ILL?
- Is there a way in WorldShare to refund an institution for a closed request?
- I accidentally marked a Book request as a Copy and the Borrower received it as closed as complete
- I accidentally removed a book strap from my print queue. How do I add it back?
- I accidentally told the system that I did not fill a request. How do I correct this?
- I accidentally told the system that I returned an item. How do I correct this?
- I am having issues with the copy request process. How can I confirm my settings for IFM and article processing?
- I am trying to send a request in ILL and I am getting an error message about the Address
- When logging into WorldShare, I am unable to get past the branch screen because the ok button is grayed out
- I can't print from WorldShare Interlibrary Loan
- I clicked Set/reset password but have not received the password reminder email
- Our library is under renovation and we need to deflect requests
- Our library turned off lending for Interlibrary Loan and now we need to know how to turn it back on
- Article Exchange Error: "Failed to load PDF document"
- The library homepage URL listed in our Policies Directory is wrong, how do we change that?
- Under the details section of our profile, Article Exchange is listed as Not Defined. How can we define our article exchange?
- We've changed our contact / address information. How can we fix it on new requests that we add?
- What does WorldShare ILL do with my patron's data after a request has been closed?
- What is the base URL for WorldShare Interlibrary Loan so I can put it in another discovery system?
- What is the difference between a copy and a loan?
- What is the needed information to whitelist OCLC ILL emails?
- When using IFM are there any guidelines on how to allow users to pay by check or money order?
- When does the clock start ticking on requests we get from another library?
- When we reset the password for WorldShare ILL, we do not get an email
- Where can I find an overview of all IFM transactions?
- Where do I get my subscription price information for WorldShare ILL?
- Who entered the WorldShare Interlibrary Loan request into the system?
- Why am I getting a "Request Status contains invalid data for the request" error in WorldShare ILL?
- Why am I seeing circulation-related form boxes when creating an account?
- Why does my Custom Holdings Group for copies not auto-populate the lender string?
- Why do I see the same request number across several months in the Borrower Resource Sharing Stats report
- Why is my library not receiving any lending requests?
- Why is the line for the Borrower Activity Overview Report missing in my ILL statistics?
- Will my Ex Libris Alma interoperate with WorldShare Interlibrary Loan?