Featured WorldCat Discovery Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldCat Discovery.
Most viewed articles
CAMIO support ended 31 December 2018
What is the difference between WorldCat and WorldCat.org? What do I need to know about the central index?
Where can I add or remove shelving locations?
How can I get my book images to appear in the catalog summary display?
Why am I getting the error, "This endpoint supports POST requests only"?
Will my ILS interoperate with WorldCat Discovery to deliver real-time availability status?
Why is a record that we do not hold shown as being held in WorldCat Discovery?
Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error?
Why am I getting error message "HTTP Status 403 - The number of requests exceeded the 24 hour quota" when I execute a search?
How do I integrate Google Analytics 4 with WorldCat Discovery?
Why are the 856 URL links not displaying in Discovery?
How do we update our OpenURL link resolver in WorldCat Discovery?
Articles from a journal in a database I subscribe to do not appear as results in Discovery when I search for them
Why am I getting an "OOPS" error when going into WorldCat Discovery?
Items in a location that are unavailable are showing a green check mark
Recently created articles
Why do ebooks we selected from Open Access collection only show as held at Other Libraries Worldwide?
( created Thu Jul 18, 2024 )
What URL do I enter in GOBI Library Preferences for searching ISBNs in WorldCat Discovery?
( created Tue Jul 16, 2024 )
The WorldCat holdings audience level for a record is set to "My Staff Users" but Knowledge Base links are appearing on the record.
( created Mon Jul 08, 2024 )
User ineligible to request item error when placing hold
( created Mon Jul 01, 2024 )
Why is a word that I searched not underlined in WorldCat Discovery search results?
( created Tue Jun 25, 2024 )
Who owns and is allowed to edit the Local Subject Re-mapping template?
( created Wed Jun 12, 2024 )
How to tell if a record in Discovery is a WorldCat record or a central index record
( created Fri May 24, 2024 )
Can more than one email address be configured for broken link reports?
( created Fri May 24, 2024 )
Why are some records not returned when searching using a Unique Identifier?
( created Fri May 10, 2024 )
How to stop incorrect links from Digital Collection Gateway from displaying in Discovery
( created Tue Mar 26, 2024 )
The Icon is missing for our OpenURL Link Resolver in all of our databases
( created Thu Mar 21, 2024 )
What is a good way to break a search into multiple searches?
( created Wed Mar 13, 2024 )
You are not authorized to view this content error comes up when a logged-in user attempts to place an ILL request
( created Mon Mar 04, 2024 )
I'm logged into WorldCat Discovery, but I still can't see items with the My Library staff audience level
( created Thu Feb 01, 2024 )
Is there a session time-out for WorldCat Discovery?
( created Mon Nov 27, 2023 )
Recently updated articles
Will my WorldCat Search API 1.0 WSKey work with 2.0?
( updated Mon Aug 12, 2024 )
Why is a knowledge base link not appearing on a title in WorldCat Discovery?
( updated Fri Aug 09, 2024 )
How to tell if a record in Discovery is a WorldCat record or a central index record
( updated Tue Jul 30, 2024 )
What is the difference between WorldCat and WorldCat.org? What do I need to know about the central index?
( updated Mon Jul 29, 2024 )
How do we remove an incorrect version link displaying in Discovery?
( updated Mon Jul 29, 2024 )
How do I integrate Google Analytics 4 with WorldCat Discovery?
( updated Thu Jul 25, 2024 )
Why does a knowledge base link resolve correctly in Discovery but not in the A-Z list or Tipasa?
( updated Thu Jul 18, 2024 )
Why are duplicate links appearing on an A to Z list citation?
( updated Thu Jul 18, 2024 )
Why isn't a link showing to our local catalog from the A to Z list?
( updated Thu Jul 18, 2024 )
What materials are included in the A-Z list?
( updated Thu Jul 18, 2024 )
Where does our A-Z list generate from in WorldCat Discovery?
( updated Thu Jul 18, 2024 )
Why do ebooks we selected from Open Access collection only show as held at Other Libraries Worldwide?
( updated Thu Jul 18, 2024 )
What URL do I enter in GOBI Library Preferences for searching ISBNs in WorldCat Discovery?
( updated Tue Jul 16, 2024 )
Why do I not see local availability data appearing on an article record in Discovery?
( updated Thu Jul 11, 2024 )
What is meant by the term availability in WorldCat Discovery?
( updated Thu Jul 11, 2024 )