Items in a location that are unavailable are showing a green check mark

Objective
Applies to
Steps

To remove the green check mark, you will need to make sure that you have the correct information for the location of the items in your OPAC Status grid. You can add additional lines to change the status treatment by following these steps: 

  1. Log into the OCLC Service Configuration with your OCLC Services Account. 
  2. Click WorldCat Discovery and WorldCat Local > OPAC Statuses, Locations, and Circulation Policies > Item Availability from OPAC.  
  3. Scroll down the OPAC status grid and select the correct item type such as Monograph. 
  4. Click add 1 row
  5. Enter the OPAC Status Message and Location for the items. 
  6. Select unavailable for the Status Treatment.
  7. Indicate in columns 5-8 which fulfillment options, if any, you want users to have.
  8. Click Save Changes.

Please contact OCLC Support for further assistance if availability is still displaying incorrectly.

Additional information
Page ID
10119