User ineligible to request item error when placing hold

Symptom

• The error "User ineligible to request item" appears on submission of a place hold form. 

Applies to

• WorldCat Discovery
• WorldShare Circulation

Resolution

This error means that your user has reached one of the following : 

• Overall hold limit
• Material type limit
• Has circulation restrictions
• Has a deprecated barcode associated with their account. 

Additional information

There is more information on Place hold forms and their errors. 

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