Skip to main content
OCLC Support

WorldShare Interlibrary Loan release notes, April 2024


Release Date: April 21, 2024


This release of WorldShare ILL provides new features and enhancements that will help you manage more complex workflows, including:

Many of these enhancements are the direct result of your feedback.

Recommended actions

For this release, we recommend that you review the following checklists and complete the relevant tasks so that you can adjust your policies and workflows and train your staff. These checklists identify updates that we have determined as significant for most institutions. We encourage you to review all of the items in the release notes to determine whether there are other items that might require additional action or follow up by your institution.

Administrative actions

These items require immediate action or decisions.


For best performance, it's very important to clear your browser's cache before starting to work with WorldShare ILL.

Be sure to offer the new OpenURL-based WorldShare ILL request form for your library's users! It allows you to:

  • Configure and customize the elements of the form to meet your library's needs 
  • Utilize OCLC/WMS identity management or IP authorization
  • Provide access to the form from any discovery service or database
  • Receive and process requests in WorldShare ILL without having to rekey them - the bibliographic data is prefilled
  • Automatically route requests submitted via the form to the automated request manager (ARM)

For more information, see the WorldShare ILL release notes, May 2023.

Be sure to utilize Smart fulfillment functionality, including:

Have your contact information or lending policies changed? If so, please make the appropriate updates in the OCLC Policies Directory.

Follow-up actions

In an effort to keep your staff informed of new features and changes, you may also want to consider these items.


Share these release notes with your colleagues.

Visit the OCLC Community Center to connect with OCLC and other community members.

New features and enhancements

Centrally define pickup location codes for improved coordination and communication within your library 

You're now able to centrally define pickup location names and codes in OCLC Service Configuration for improved circulation integration, request transfer, and general coordination and communication within your library. You can then specify which pickup locations are included on your request form - helping library users and ILL staff more easily specify the preferred pickup location for requested items.

To manage your pickup locations, go to OCLC Service Configuration > WorldShare ILL > Circulation Integration > ILS locations. Here, you can add a new location, edit the name, code, or type of an existing location, or designate which locations are active.

ils locations.png

To enable specific locations on the request form for your library's users, go to OCLC Service Configuration > WorldShare ILL > Request Forms > WorldShare ILL Request Form. For the Pickup Location field, click in the Field Values box. Select the pickup locations to include on the request form, indicate the default selection, and click Save.

request form pickup locations.png

The specified pickup locations then display on the library users' request form as well as in the staff interface.

pickup locations.png

For more information, see Circulation Integration and Request Form fields.

Coming in May: Limit the number of active requests allowed per library user 

For libraries with Resource Sharing for Groups

You'll soon have the ability to limit the number of active requests each library user may have at one time.

With this release, you can set the limit under OCLC Service Configuration > WorldShare ILL > Patron Settings > Patron Request Management.

request limit.png

Enter a number from 1 to 500 and click Save.

Active requests include any requests that are currently in process in the borrowing and purchasing queues. Requests for items that your patrons have returned to you are considered as complete, and don't count against the active request limit.

The request limit will start being enforced on the request form with an upcoming install of My Account in May. Please stay tuned for that release date to be announced.


Staff interface being modernized for improved accessibility, usability, and navigation 

In early 2024, the OCLC Resource Sharing Team began a project to modernize the WorldShare ILL staff interface. The modernization does not introduce new functionality but will improve accessibility, usability, and navigation, ensuring clearer organization of information as well as the use of modern components, elements, and behaviors.

Modernized pages will be rolled out and released in a two-phase process. Libraries that participate in the "preview" group will see and use the new pages one release prior to other WorldShare ILL libraries. The release of modernized pages began earlier this year.

The modernized version of this page... Available to the preview group... Available to all WorldShare ILL libraries...
Request Details: Purchase tab January 2024 (mid-release) February 2024 release
Request Details: Staff Notes tab February 2024 release June 2024 release
WorldShare ILL Home page February 2024 release June 2024 release
Search results page April 2024 release June 2024 release

With each upcoming release, this list will be updated with additional pages.

If your library team is interested in being included in the preview group, please send an email to

For more information, please see the January 31 session of Product Insights: Resource Sharing (timestamp 13:05).

Bug fixes and known issues

In the Request History, the Automation History previously deflection reasons incorrectly included only Format and Request Type. Now the correct deflection reasons display​ (e.g., Custom Group, Profiled Group, Age of Material, Local Holdings, not enough lenders).

For a full list of current and recently fixed issues, see Known issues.

Important links

Product Insights

To help you become familiar with the new features, enhancements, and improvements included in this release, please attend the upcoming webinar Product Insights: Resource Sharing.

Date: Thursday, June 6, 2:00 pm, Eastern Daylight Time (UTC -04:00)

Please note the session time zones when registering. The sessions will be recorded and archived for future viewing on the OCLC Community Center. Please register, even if you cannot attend, to receive a link to the recorded session.

OCLC Resource Sharing Conference web series 

OCLC invites you to register for upcoming presentations in the 2024 OCLC Resource Sharing Conference (RSC24) web series. This year’s series of free, virtual sessions focuses on topics of interest to the OCLC interlibrary loan community. Recordings and slides for past sessions are available in the community center. 

RSC24 includes these sessions:

  • March 13: Lightning sessions | Recording
    • It’s dangerous to go alone: The collaborative process of providing resources for teaching
    • Streamlining access: The merge of information services and interlibrary loan for an almost seamless library experience
    • From silo to collaboration: Embedding resource sharing in collection management
  • March 27: Forming a more perfect union: The groundbreaking harmonization of resource sharing policies across and within Big Ten Academic Alliance libraries | Recording
  • April 10: Panel presentation: The power of collaboration: Cross-departmental cooperation and resilience | Recording
  • April 24: Lightning sessions | Register
    • Win-win purchasing: Using ILL to automate your collection development for print items
    • Book digitization: How the UConn Library accommodates patrons with print disabilities
    • A tiered system approach to ILL borrowing
  • May 1: Lightning sessions | Register
    • Building bridges beyond borders: Key findings from the international interlibrary loan survey
    • Emerging Nations Article Exchange Program
  • May 8: Advancing resource sharing: OCLC and Atlas Systems innovations in APIs and AI | Register

Virtual Workshop Series: Learn how to fine-tune your ILL setup

Were you able to join us for all of our Virtual Workshops where we showed how you can optimize your library’s ILL setup and workflows, and save time?

The series included the following topics:

Support websites

Support information for this product and related products can be found at: