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My Account release notes, May 2025

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Release Date: May 2025

Introduction

New configurations are now available for My Account. These settings will help you customize your library users' experience, including:

These enhancements are the direct result of your feedback.

Recommended actions

For this release, we recommend that you review the following checklists and complete the relevant tasks so that you can adjust your policies and workflows and train your staff. These checklists identify updates that we have determined as significant for most institutions. We encourage you to review all of the items in the release notes to determine whether there are other items that might require additional action or follow up by your institution.

Follow-up actions

In an effort to keep your staff informed of new features and changes, you may also want to consider these items.

Action
Share these release notes with your colleagues.

Visit the OCLC Community Center to connect with OCLC and other community members.

Include Request ID with problem reports

When reporting an issue with My Account, it's very helpful to include the Request ID. It can be found at the bottom of the screen on which the issue occurred. Including this information allows us to directly trace what happened on the request we are troubleshooting.

request id.jpg

New features and enhancements

Customize My Account by hiding specific tabs or buttons

The availability of specific tabs in My Account depends on your library's subscriptions. This table lists the tabs and their corresponding subscription requirements:

Tab Available for libraries with...
Checkouts WorldShare Circulation
Requests WorldShare Circulation or Tipasa
Fees WorldShare Circulation
Borrowing history (if enabled) WorldShare Circulation
Search activity WorldCat Discovery or FirstSearch
Profile WorldShare Circulation, Tipasa, WorldCat Discovery, or FirstSearch

Now, you can provide your library users with a more streamlined My Account experience by hiding specific features and simplifying navigation. You can hide any combination of these features:

  • Checkouts tab
  • Requests tab
  • Create request button
  • Fees tab

For example, this can be useful if you prefer to hide the create request button or the fees tab from users.

To hide a feature, go to OCLC Service Configuration > My Account > Display Settings > My Account features.

my account hide tabs.jpg

Turn off the tab or button you wish to hide, and click Save.

 Visit Hide tabs in My Account for additional information and workflows.

Simplify user experience by hiding WorldCat Discovery features

For libraries with WorldCat Discovery or FirstSearch

My Account provides your users with several access points from My Account to WorldCat Discovery.

my account discovery access points.jpg

If your library provides its users with another service as their primary discovery tool, WorldCat Discovery access points may be confusing or lead to pages that aren't intended for general use. Hiding these access points can help ensure a more consistent and seamless user experience.

Previously, you could ask OCLC to hide the WorldCat Discovery access points for your library. Now, you are able to hide them yourself. The access points include:

  • Search box
  • Advanced Search
  • Search activity tab
  • Navigation to saved searches, items, and lists
  • Title links to details in WorldCat Discovery

To hide the WorldCat Discovery access points, go to OCLC Service Configuration > My Account > Display Settings > WorldCat Discovery features.

my account hide discovery.jpg

Turn off the search and save options, and click Save.

The WorldCat Discovery access points are no longer available to your users. For example, this screenshot shows Tipasa features only:

my account discovery hidden.jpg

 Visit Hide WorldCat Discovery features for additional information and workflows.

Bug fixes and known issues

For a list of current and recently fixed issues, see Known issues for My Account.

Important links

Post-release sessions

To help you become familiar with the new features, enhancements, and improvements included in this or other releases, a number of update sessions are scheduled. Please note the session time zones when registering. The sessions will be recorded and archived for future viewing in the OCLC Community Center. Please register, even if you cannot attend, to receive a link to the recorded session.

  • WorldCat Discovery
    • Product Insights: WorldCat Discovery
    • Date: Thursday, May 22, 11:00 am EDT (UTC -4)
    • Register now
  • Tipasa
    • Product Insights: Resource Sharing
    • Date: June 5, 2:00 pm EDT (UTC -4)
    • Register now
  • WorldShare Circulation
    • Product Insights: WorldShare Management Services
    • Date: Tuesday, June 10, 1:00 pm EDT (UTC -4)
    • Register now

Support websites

Support information for this interface and related products can be found at: