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About 14 results
  • Transaction failed error when searching the authority file
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Cannot_find_record_when_search_the_authority_file
    There are several potential reasons for this error to come up when searching in Connexion client under Authorities > Search > LC Name and Subjects. For example, the search "an:n 2008151737" will bring...There are several potential reasons for this error to come up when searching in Connexion client under Authorities > Search > LC Name and Subjects. For example, the search "an:n 2008151737" will bring up an error due to the space before the number. For example, make sure you are searching by an: to search for an Authority Record Number, but ln: for an LC Authority number. The record in question has been changed or deleted by LC and is now in the LC History file.
  • Is it possible to add additional subject heading vocabularies or authority files in Connexion?
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Is_it_possible_to_add_additional_subject_heading_vocabularies_or_authority_files_in_Connexion
    Currently, no, it is not possible to add other subject heading vocabularies to Connexion. The following files are not available in Connexion: Art & Architecture Thesaurus (AAT), Biblioteca Nacional de...Currently, no, it is not possible to add other subject heading vocabularies to Connexion. The following files are not available in Connexion: Art & Architecture Thesaurus (AAT), Biblioteca Nacional de España (BNE), Canadiana (Autorités de noms Canadiana en français), Canadian (CSH), Integrated Authority File (GND), Māori, Medical Subject Headings (MeSH), Nederlandse Thesaurus van Auteursnamen (NTA Names) and Répertoire de vedettes-matière (RVM) files.
  • How do I add a new name authority record to the LC authority file?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/I_would_like_to_add_a_new_name_authority_record_to_the_LC_authority_file_How_do_I_do_that
    Applies to WorldShare Record Manager Connexion client Answer Only libraries that participate in NACO (Name Authority Cooperative program) can create new name authority records. If you are not a NACO l...Applies to WorldShare Record Manager Connexion client Answer Only libraries that participate in NACO (Name Authority Cooperative program) can create new name authority records. If you are not a NACO library and would like to create a new record, please email authfile@oclc.org with the name authority record details. Page ID 27009
  • Not authorized to add 040 subfield d
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Not_authorized_to_add_040_subfield_d
    Symptom You are trying to edit and replace an existing NACO authority record and when you select Action > Replace, you get an error message: 040 occurrence [number], $d occurrence [number] - not autho...Symptom You are trying to edit and replace an existing NACO authority record and when you select Action > Replace, you get an error message: 040 occurrence [number], $d occurrence [number] - not authorized to add Applies to Connexion client Resolution You cannot manually add a 040 $d to the record. The 040 $d will automatically be added after you replace the record. To resolve this, delete the 040 $d that you entered, and then try replacing the record. Page ID 55305
  • Distributed authority record not found in the LC authority file error message appears when searching authority records
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Distributed_authority_record_not_found_in_the_LC_authority_file_error_message_appears_when_searching_authority_records
    You get the error "Distributed authority record not found in the LC authority file. The record may have been deleted. 0 LC Names and Subjects Authority History record(s) exist..." when searching in Co...You get the error "Distributed authority record not found in the LC authority file. The record may have been deleted. 0 LC Names and Subjects Authority History record(s) exist..." when searching in Connexion client. This error occurs when your search terms contain an incorrect number or search structure. For example, the search "an:n 2008151737" will bring up an error due to the space in before the number. There is more on Authority record indexes and the authority searching process.
  • Authority pop-ups are not populating
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Authority_popups_are_not_populating
    Symptom When you click on an authority link in a bibliographic record in Record Manager, the pop-up displays but is empty and no authority information is displayed. Applies to WorldShare Record Manage...Symptom When you click on an authority link in a bibliographic record in Record Manager, the pop-up displays but is empty and no authority information is displayed. Applies to WorldShare Record Manager Resolution Make sure you have selected the tag that holds the authority link before clicking it. Page ID 25479
  • Clicking an authority link in a bib record brings up the wrong authority record
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Clicking_an_authority_link_in_a_record_brings_up_the_wrong_Authority_record
    Symptom While working in a bibliographic record in Connexion client you click on an authority link, but are led to an authority record for a totally different person or concept. Applies to Connexion c...Symptom While working in a bibliographic record in Connexion client you click on an authority link, but are led to an authority record for a totally different person or concept. Applies to Connexion client 3.1 Resolution This can happen if you delete tags out of a bibliographic record before clicking on the authority record links. To fix it, click Edit > Reformat, which will refresh the record. Page ID 49738
  • Why does the Create date for my new authority record show a date from years ago?
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Why_does_the_Create_date_for_my_new_authority_record_show_a_date_from_years_ago
    Applies to WorldShare Record Manager Connexion client Answer What you're seeing is the date the template was created. It will be updated to the current date when it is saved into WorldCat, but will ap...Applies to WorldShare Record Manager Connexion client Answer What you're seeing is the date the template was created. It will be updated to the current date when it is saved into WorldCat, but will appear with the template date until then. Additional information There is more on Authority Constant Data in Connexion client. Page ID 58236
  • Error: Unable to save the authority saved in-progress record
    https://help.oclc.org/Metadata_Services/WorldShare_Record_Manager/Troubleshooting/Unable_to_save_the_authority_saved_in-progress_record_error_in_Record_Manager
    You get the error "Unable to save the authority saved in-progress record. Server Communication Failed" when trying to update an authority record or add an authority record to WorldCat. Confirm that yo...You get the error "Unable to save the authority saved in-progress record. Server Communication Failed" when trying to update an authority record or add an authority record to WorldCat. Confirm that you do not have a validation error in the authority record. If the record does not validate, either fix the errors if you are able to, or report it to OCLC Support with the error message and the Saved-in-Progress authority record number that is not saving.
  • Why is the pop-up window blank when I try to open Control Single Heading?
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Why_is_the_pop-up_window_blank_when_I_try_to_open_Control_Single_Heading%3F
    The pop-up window that comes up after you click Control Single Heading freezes, appears blank, or takes a long time to load. Fully sign out of and close Connexion client. Find the application Internet...The pop-up window that comes up after you click Control Single Heading freezes, appears blank, or takes a long time to load. Fully sign out of and close Connexion client. Find the application Internet Explorer on your computer. Go into the browser's user menu (this usually looks like 3 horizontal dots in the top right corner). Select to Pop-ups and redirects. Click Add in the Allow box and add the following URLs: You should now be able to view the Control Single Heading window.
  • Unable to control heading on 830 tag
    https://help.oclc.org/Metadata_Services/Connexion/Troubleshooting/Unable_to_control_heading_on_830_tag
    While working in Connexion you attempt to control a single heading for an 830 tag, but all of the options are greyed out and unavailable. In some cases the series your are trying to control will be co...While working in Connexion you attempt to control a single heading for an 830 tag, but all of the options are greyed out and unavailable. In some cases the series your are trying to control will be considered a series-like phrase rather than as a series authority. A series-like phrase is defined as a " phrase that resembles a series title, but is not considered to be a series title."